• Assures room is setup properly prior to beginning of procedure; cleans room in a timely manner post-procedure.
• Reports any change in patient's condition or behavior.
• Assures patient modesty and comfort, assists patients with changing and answers call lights as appropriate.
• Assures patient is discharged to appropriate destination.
• Checks proper identification of patient per policy.
• Creates patient identification bands.
• Assists in positioning, lifting, and transporting of patients.
• Prepares oral contrast.
• Schedules scans and watches queue.
• Verifies physician exam order, looks at needs of patient and initiates communication and inpatient flow.
• Respects the confidentiality of patient records.
• Documents patient history, condition and any other pertinent information on requisition/history sheet and ensures all data is entered into the computer on day of exam, including nonprocedural changes, additional exams, and order revision.
• Knowledgeable in acquiring, archiving transmitting and printing images via PACS, when applicable knowledge in after-hours transmission of images and appropriate paperwork immediately reporting any malfunctions to Help Desk and PACS Administrator.
• Performs front desk administrative duties.
• Answers phones and questions; maintains department files.
• Knows correct downtime procedure.
• Takes responsibility for personal and patient radiation safety/MRI safety.
• Follows Radiation/MRI Safety Guidelines. Operates all equipment properly and with care.
• Immediately reports any malfunctions, necessary adjustments, or repairs; completes necessary documentation.
• Maintains ethical and professional relationship with all customers, demonstrating cooperative efforts with coworkers and the ability to accept constructive criticism.
• Adheres to policies and procedures.
• Assesses patient's readiness and need for learning, considering all aspects of diversity and inclusion.
• Determines the best methodology to deliver education and receives verbal feedback or return demonstration to validate learning.
• Provides verbal and/or written instructions for tests/procedures, diagnoses, and discharge when appropriate.
• Documents what education has been delivered, patient's response and collaboration with any members of the health care team in coordination of care.
• Other duties as assigned.

Education:

• High School Diploma or equivalent with emphasis on communication, computer skills and science courses.

Certifications:

• Basic Life Support (BLS) required dependent on site/department.
• Strongly encouraged at all sites/departments.

Complexity of Work:

• Computer skills, broad knowledge of medical terminology and anatomy, organized, and good interpersonal skills with all customer groups in a fast-paced environment.

Work Experience:

• One year in a healthcare related field.
• Current radiology students would be eligible.

Physical Requirements:

• Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination.
• Requires standing and walking for extensive periods of time.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.