Cleveland-Cliffs Steel has an immediate opportunity for a Sales Process Coordinator at our Burns Harbor, IN office. As a Sales Process Coordinator at Cleveland-Cliffs Steel, you will be a key interface between account sales and sales management for all sales groups. The Sales Process Coordinator will compile sales forecast data and monitor customer shipment totals to transmit to Finance for accumulated customer rebates.

Summary of Responsibilities:

• Compile and review data for the annual product business plan. Review and correct discrepancies prior to submitting to commercial leadership for approval
• Manage the outside sales forecast – ensure accuracy and confirm alignment with contract expectations. Resolve any discrepancies
• Manage contractual compliance for rebate / discount structure for Commercial agreements for both Light Flat Rolled, Plate and Specialty products. Resolve any discrepancies
• Update and monitor product contract bookings for reporting to Account Managers and Commercial leadership
• Train new Account Managers to use the Customer Relationship Management (CRM) tool, S&OP reporting interface for forecasting as well as various other programs / policies needed for outside sales roles
• Lead weekly Sales, Customer Service, CTS, and Product Control weekly meetings for Plate products
• Assign/change customer account master list in GMS and confirm that all accounts are properly supported
• Other duties as assigned

Minimum Qualifications:

• High School diploma or GED
• 3 years’ relevant work experience
• Microsoft Suite Proficiency – Teams, Word, Excel, PowerPoint and Power Bi
• Experience using SAP
• Team Player – willing to back up other Sales Coordinator and accomplish tasks for each product group

Preferred Qualifications:

• Bachelor’s degree
• Previous Cleveland-Cliffs or Legacy Company experience
• Experience using IBP forecast familiarity
• Participation in product sales meetings as needed
• Product entry and shipping and customer data reporting as requested by the Enterprise or Senior Director
• Willing to expand product and customer knowledge beyond product scope
• Some travel to production facilities and participation in customer or industry events

Cleveland-Cliffs Inc. is the largest flat-rolled steel company and the largest iron ore pellet producer in North America. The Company is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package including top pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off and more!