Job Details

Description

Student Records Coordinator

Position Description and Summary

Cleary University invites candidates to apply for the position of Student Records Coordinator. The academic team at Cleary seeks a dynamic and academically-focused Student Records Coordinator, possessing a successful record of supporting and managing strong, vibrant, student-oriented, and compliance-orientated processes and reports that serve the University’s student, faculty, and staff stakeholders with exceptional quality and empathy.

Fulfilling Cleary’s Mission (to provide an intimate and inclusive, student-centered business education that instills the values of The Cleary Mind™ in our community ), the Student Records Coordinator works closely with key academic and operational leaders to support the success of Cleary’s faculty and students, with student groups spanning traditional campus-based students, student athletes, and returning adult students across a variety of instructional modalities.

The Student Records Coordinator is a member of the Registrar and academic teams, partnering with stakeholders to maintain the integrity of all academic records, policies, and processes to uphold the University’s academic standards while supporting the Office of the Registrar.

Among other duties, the Student Records Coordinator works collaboratively with students, admissions advisors, academic advisors, and other staff members throughout academics to provide seamless processing of student records.

The Student Records Coordinator will be both detail- and process-oriented and will possess the skills necessary to manage and analyze a range of quantitative and qualitative information.

This full-time position will be based at Cleary University’s Livingston Campus in Howell, MI, and reports to the Assistant Provost for Academic Operations.

The position is a team member of full-time employees and student workers in the Academic Records office.

Best consideration will be given to those candidates with applications received before May 22, 2024. Applications will continue to be accepted until the position is filled.

The position is available in June 2024.

Responsibilities

• Conduct student services through in-person, telephone, and video conferencing engagement and communication to effectively guide and inform student populations.
• Process student registrations, adds, drops, withdrawals and incompletes to maintain complete and accurate student records in the Student Information System (SIS).
• Process faculty information relevant to course scheduling.
• Provide reports, records, transcripts, degree verifications, enrollment verifications, and information to students, other departments, and external partners.
• Provide support for the input and revision of programs and degree audits.
• Support the completion of student programs through the generation of diplomas and related materials.
• Support Cleary’s Commencement ceremony through the coordination student, faculty, and leadership regalia orders and distribution.
• Utilize standard operating procedures and process flowcharts and collaborate with stakeholders across the university to document and improve processes.
• Provide backup support for other Office of the Registrar duties such as student registrations, National Student Clearinghouse reporting, VA certifications, and international student compliance.
• Attends University events as assigned.
• Serves on University committees as assigned.
• Perform other duties as assigned.

Qualifications

Qualifications

• Associate’s degree is required, with priority given to candidates with a Bachelor’s degree.
• One to three years of experience working in the Office of the Registrar in an academic setting.
• Experience processing student records in higher education.
• Working knowledge of and experience with FERPA compliance.

Required Skills

• Demonstrated commitment to diversity, equity, and inclusion in all forms.
• Strong and effective written, verbal, and interpersonal communication skills.
• Strong and effective student-facing and student-prioritizing skills.
• Strong and effective organizational and time management skills, including demonstrated proficiency in meeting multiple deadlines, attention to detail, and urgency in responding to student and faculty communications.
• Effective working cooperatively in a team environment.
• Experience with large-scale Student Information Systems (SIS), with priority given to candidates with Jenzabar / Sonis experience.
• Experience with Microsoft Office, Google Docs, and other software programs for communicating, creating, and maintaining spreadsheets, reports, and presentations.

Application Instructions

Please visit to submit an application for the position.

A complete application includes a cover letter that addresses the position responsibilities, required qualifications, and required skills, and a current resume / CV (which should include the contact information for three professional references with their e-mails, telephone numbers, and relationships to the candidate).

Diversity

Cleary University is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging.

Cleary strongly believes that workforce diversity creates an environment in which its employees can thrive. Cleary understands and embraces the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.

Cleary University is proud to be an equal opportunity employer.

Cleary encourages interested candidates to review the key responsibilities and qualifications and apply for any positions that match their skills and capabilities.

Why Work at Cleary?

Cleary University is dedicated to attracting and retaining a diverse and talented workforce. We offer competitive salary and benefits packages for regular staff members, which include :

• Medical
• Dental
• Vision
• Short- and long-term disability
• Employee Assistance Program (EAP)
• Health and wellness benefit
• Tuition grants for employees and family members
• Paid professional development
• Paid personal days
• Much more!

Our Core Values

The work we do at Cleary is guided by four core values :

Students First We are personally invested in our students’ lives. We empathize with our student’s challenges and the student’s journey to improve their life.

We seek to treat each student as a friend or family member.

Collaboratively Engaged We proactively work together to advance the university mission and student success. We avoid working in silos and seek to break down barriers across teams.

We go above and beyond to support one another beyond the confines of our specific roles.

Community-Centered We actively represent the university as ambassadors to our communities. We listen to and acknowledge the needs of our communities.

Always Find a Way We have a determined and resourceful mindset that looks for alternatives and solutions, even in the face of challenges or obstacles.

We are persistent, creative, and adaptable in problem-solving, and refuse to give up easily.

These 4 principles guide our organizational culture and are integrated into all aspects of our institution. We welcome candidates who embody these core values and who are committed to integrating them into their work.

Last updated : 2024-05-07