JOB DESCRIPTION:

We are a high-end dental implant studio looking to grow our administrative team in our Cranston, RI office.

We pride ourselves on our desire to give patients their lives back and help them reclaim their health, smile, and confidence through innovative dental implant care and state-of-the-art dental technology.

We are seeking a passionate and reliable individual who can collaborate with our doctors and team to provide exceptional patient care in a fast-paced environment.

POSITION SUMMARY:

·Work under the general direction of the General Manager

• Ambassador for the patient experience
• Manage patient intake process including electronic or paper forms
• Work with the clinical staff to schedule patients and ensure that the center’s workflow runs efficiently
• Answer and direct all incoming calls
• Create a welcoming environment that puts patients at ease and introduces them to our office that offers a world class experience
• Utilize problem-solving skills for patient management, and to support center and colleagues for resolution of issues
• Update and manage center calendar
• Order and organize patient materials, as needed
• Monitor patient wait times and work with the General Manager to manage patient experience
• Perform all other duties as assigned
• Maintain a clean waiting room
• Stock waiting room (now that we are out of covid protocol)
• Scanning necessary documents
• Check in orders (Amazon/Office Depot)
• Assist with outgoing shipments

EXPERIENCE:

• Dental experience Preferred
• Previous experience working patient admissions preferred
• Previous experience scheduling medical appointments and treatment plans preferred
• Organized, able to multi-task with patients and phones, good communicator

BENEFITS:

· Competitive compensation and benefits package

· Four-day work week; (4-10 schedule)

· Medical, Dental, & Vision Insurance

· Four Weeks of Paid Time Off

· Bonus Plan

· 401(K) Matching

SALARY:

· negotiable (based on experience)

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 10 hour shift (4 days)

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Cranston, RI: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Dental experience a plus (but not require)
• 1-2 years of front office experience (greeting and scheduling)

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Clinic
• Dental office
• Private practice

Medical specialties:

• Surgery

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Experience:

• Front office: 2 years (Required)

Work Location: In person