Patient Care Coordinator

Responsibilities:

- Greet and check-in/out patients - Pretest patients prior to seeing the doctor

- Schedule patient appointments

- Answer phone calls

- Collect and update patient information in the electronic medical records system

- Assist with insurance verification

- Educate patients on their insurance coverage and vision benefits

- Coordinate referrals to specialists, as needed

- Accurately post charges for exam fees, co-pays, and products sold

- Maintain a clean and organized front desk area

- Train patients on proper contact lens use and care

- Coordinate patient scheduling and monitor patient flow throughout the office.

Experience & Skills
We are happy to train individuals who are looking for a start in the healthcare field. Experience is a benefit but not as important as customer service skills, determination, attitude and aptitude.

High school diploma or equivalent

Strong multi-tasking, time management, and organizational skills are extremely important

Team player with good interpersonal and listening skills

Passion for self-improvement and continuing education

Other Duties & Information
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. We are a small private office that delivers a personalized experience. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements:

- Ability to multitask and work in a fast-paced environment is a must
- Previous experience working in an optometry/medical office is preferred, but not required
- Excellent communication and customer service skills
- Strong attention to detail and organizational abilities
- Proficient in using computer systems

If you are passionate about providing exceptional patient care and have the necessary skills to excel in this role, we would love to hear from you. Please submit your application along with your resume for consideration.

Job Type: Part-time

Pay: $19.00 - $21.00 per hour

Expected hours: 20 – 27 per week

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• No weekends

Work setting:

• In-person
• Office
• Private practice

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person