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Salesforce Product Manager
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Full Time | Business Services 2 Months Ago
Save

Clear Channel Outdoor is Hiring a Salesforce Product Manager Near Seattle, WA

Current employees and contingent workers click to apply and search by the Job Posting Title.

Clear Channel Outdoor

Job Summary:

Clear Channel Outdoor Holdings, Inc. (NYSE: CCO) is one of the world's largest out-of-home (OOH) advertising companies, having a diverse portfolio of over 450,000 print and digital advertising displays in 31 countries that reach millions of people every month. In the US, Clear Channel Outdoor operates in 44 of the top 50 media markets, and features a fast-growing network of over 3,600 digital displays across roadside, transit and airport environments.
CCO Technology is seeking a Salesforce Product Manager on the Solution Delivery team. As a product manager, you will utilize hybrid-agile delivery methods to drive the regular release of new service-enhancing features and solutions powered by SaaS applications. In this role you will act as product manager on an hybrid-agile dev team, translate customer needs into requirements, and manage the product backlog to maximize the value of the team's delivery and products in your portfolio.
The Solution Delivery team partners with stakeholders from Clear Channel's Corporate and Regional offices to enhance and improve the technologies that they use every day to perform their job. This includes HR and Financial Systems, Productivity Tools, API, IAM, BI, Content Portals, and Project and Workflow Management systems. We are an integral part of ensuring that Clear Channel Outdoor operates smoothly and meets our commitment of excellence to our customers

Job Description

  • Partner with your business stakeholders to set product vision, establish strategic priorities, build product roadmaps and delivery plans
  • Develop a deep understanding of your customer's wants and needs and effectively represent the "voice of the customer" on your team
  • Own and manage the team's product backlog, and be accountable for maximizing the impact and value of the team's output
  • Facilitate the development of user stories and bring clarity to what needs to be built, for whom, and why
  • Establish and measure KPIs that bring transparency to product success and business value delivered to key stakeholders
  • Ensure Transparency with all stakeholders and elicit feedback frequently to ensure the product direction matches changing business needs.
  • Evaluate product capabilities regularly to maximize investments and expose new or emerging capabilities to meet customer demand.
About You
  • You have worked as a product manager (or similar) on an hybrid-agile team delivering enterprise-class business software, technology services and/or support
  • You have strong empathy for your product users, and obsessively champion their needs with your engineering team
  • You are exceptional at communicating concepts and ideas to stakeholders at all levels, in different shapes depending on the context
  • You know how to manage a product backlog, and are fanatical about prioritization and maximizing the value yield of your team
  • You possess excellent verbal and written communication skills, and the ability to collaborate effectively with geographically distributed teams
  • You are passionate about what you do and have a high interest in keeping up with current best-practices in your areas of expertise
Job Qualifications & Experience
  • Bachelor's degree in a relevant field (preferably business administration, information systems, or computer science) or comparable work experience
  • 5 years full-time employment in technology-related roles (i.e., technology consulting, corporate IT, tech startup) with increasing levels of responsibility
  • 5 years managing the delivery of enterprise-class business software, technology services and/or support
  • 3 years successfully leading & managing a team
  • 3 years developing business requirements and technical specs at progressive levels of detail (i.e., epics, features, user stories)
  • 3 years utilizing hybrid-agile delivery methods, practices, and frameworks (ie., Scrum, Kanban, FDD, Lean)
  • 3 years developing domain knowledge of core Salesforce business functions, processes and enabling technologies
Management Responsibilities
  • Identify and coordinate additional trainings opportunities for team members.
  • Complete team member performance evaluations and manage performance review and compensation process for their team members with support from HR.
  • Contribute to the maintenance of a product technology roadmaps and backlog and the application of architectural standards in the team's deliverables
  • Provides coaching, mentoring and oversight of each team member to promote continuous improvement and professional development
  • Develop and execute on-going improvements for processes related to the team (e.g. resource management and support processes).
  • Acts as a mentor to less experienced company colleagues.
  • Assists with the training and onboarding of new hires.
  • Encourage and lead teams to do their work in a way that minimizes key-person dependencies and knowledge silos
Skills
  • Strong organizational / time management skills, and be detailed oriented
  • Ability to critically think through data integrations between platforms, understanding the technical implications of different approaches to data from one system to another
  • Strong Project Management capabilities
  • Excellent verbal and written communications skills including delivering effective presentations
  • Desire to go above and beyond the scope of the job, when necessary, diving into the new and unfamiliar in order to solve complex business challenges.
  • Self-starter with a diligent work ethic and demonstrated flexibility
  • Able to multi-task and stay calm under pressure
  • Able to identify cause of issues and work quickly to resolve them
Competencies
  • Business Acumen:Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and
  • external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Process Management:Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources.
  • Creativity:Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Problem Solving:Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
  • Functional/Technical Skills:Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
Physical Demands
The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Employee must have the ability to sit and/or stand at a desk for a minimum of 8 hours a day and complete tasks requiring repetitive use of hands.
  • Employee must have the ability to lift and move items up to 15 pounds. Employee must have the ability to see written documents and computer screens, and to adjust focus.
  • This job is performed in a temperature-controlled office environment
Other Requirements
  • Occasional business travel, less than 20%

Washington Salary Range: $100,000 to $120,000

Bonus Eligible

Comprehensive Benefits package offerings, which includes:

  • Multiple Medical, Dental, and Vision Plans to choose from
  • Health Care Spending Accounts (HSA and FSA Options)
  • Dependent Care Flexible Spending Account
  • Optional Short Term and Long Term Disability Plans
  • Company Paid Employee Life and AD&D Insurance
  • Supplemental Life and AD&D Insurance (Employee/Spouse/Child)
  • Voluntary Benefits: Critical Illness, Accident, Identity Theft Protection, Legal Assistance, and Pet Insurance
  • Pre-Tax Commuter Spending Account
  • Employee Assistance Program (EAP)
  • 401(k) Savings Plan with company match
  • Paid Time Off (Accrued Vacation and Sick Plans)
  • Discounted Gym Memberships
  • Professional Development Opportunities
  • Employee Resource Groups

EEOC statement

As an equal opportunity workplace, we believe that being your authentic self enables us to deliver innovative advertising solutions while enhancing our communities. Our goal is to foster an inclusive environment where we celebrate you as you are, and value your growth and passion.

Location

VIRTUAL, WA

Position Type

Regular

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Our organization participates in E-Verify. Clickhereto learn about E-Verify.

Current employees and contingent workers click to apply and search by the Job Posting Title.

As an equal opportunity workplace, we believe that being your authentic self enables us to deliver innovative advertising solutions while enhancing our communities. Our goal is to foster an inclusive environment where we celebrate you as you are, and value your growth and passion.
Our company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$135k-167k (estimate)

POST DATE

03/28/2023

EXPIRATION DATE

05/28/2024

WEBSITE

clearchanneloutdoor.com

HEADQUARTERS

ALBUQUERQUE, NM

SIZE

3,000 - 7,500

FOUNDED

1901

CEO

SALLY TRACY

REVENUE

$1B - $3B

INDUSTRY

Business Services

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About Clear Channel Outdoor

Clear Channel Outdoor is one of the worlds largest outdoor advertising companies, reaching people in more than 31 countries across North America, Latin America, Europe and Asia. This includes 44 of the 50 largest markets in the United States and a growing digital platform that now offers over 1,400 digital billboards across 28 U.S. markets. Clear Channel Airports is the premier innovator of contemporary display concepts. The Company, a brand division of Clear Channel Outdoor Americas (NYSE: CCO), one of the world's largest outdoor advertising companies, currently operates more than 260 airport... programs across the globe and has a presence in 28 of the top 50 U.S. markets with major airports. We help advertisers create inspiring out-of-home campaigns via traditional and digital formats in roadside, urban, transit and airport environments, on street furniture and at retail near point of sale. We enable brands to engage with people on the move, and are pioneering the integration of out-of-home with mobile and social media to turn awareness and inspiration into engagement and purchase. Visit http://clearchanneloutdoor.com/ More
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