Clean View Auto Wash is Hiring a Member Service and Sales Rep Near Clinton Township, MI
Job Description - Member Service and Sales Rep (make up to $19/hr)
Reports to: General Manager
Key Roles and Accountability:
Greet cars with a positive attitude to meet company new memberships goals, displaying the Clean View standards and enter passes into POS
Oversee, monitor, and help educate preppers in completing their duties when running a shift.
Provide Customer Service by answering questions and giving info.
Provide leadership by example, communicating and/or solving problems, supporting policy and process.
Ensuring wash functionality/avoiding problems
Duties
Sell wash memberships to help the wash meet its goals while maintaining an assigned closing percentage.
Greet all customers at all times with a smile and a positive attitude
Oversee wash attendant duties and guide, instruct or coach to meet expectations
Report any poor performance or insubordination to the GM
Open/Close the wash when scheduled by following Jolt Process
Be out front in the Kiosk and “Greet” customers as they arrive. Make sure you are there before they are.
Follow the company membership script when explaining membership to customers
Always make the customer feel welcome if they buy a membership or not.
Help with a lot, tunnel cleaning, and maintenance
Answer phone as needed
Educating customers on the benefits and value of membership (Sell with integrity)
Working retail hours (weekends and evenings)
Working in outside environments during all seasons
Always have fun and make it a friendly environment!
Desired Skills and Experience
Sales and customers service experience in a retail environment
Experience supervising others or a team leader is plus
Able to lift 50 pounds
Able to shovel as needed
Able to communicate instructions effectively that others will follow
Self-directed and can work on their own initiative.
Compensation Make up to $19/hr. Training Salary: $13.00 Commission: $0 during first 30 days After 60 days and training complete: $15.00 commission
Health Care coverage includes Dental, vision (optional) after 30 days of employment Paid vacation after one year of employment (FULL-TIME EMPLOYEE ONLY) We close on all major Holidays