CLASSIC CADILLAC OF ATLANTA – PARTS MANAGER
JOIN OUR AMAZING TEAM AT CLASSIC CADILLAC OF ATLANTA!
Minimum 3 Years of Parts Management Experience Required
Annual Salary Commission Potential: $90,000 - $130,000
CLASSIC CADILLAC OF ATLANTA is seeking to hire a full-time Parts Manager to lead a successful Parts Department. Ideal candidates will be outgoing, have a passion for customer service, and possess a good work ethic. We provide a positive, professional work environment with the best training in the industry. We believe in employee development through training and advancement from within.
To provide a best-in-class experience, we need the right people committed to our core values:
· SERVE: To put the needs of others and those entrusted in your care above your own needs
· KINDNESS: Treat others how you would want to be treated. Show genuine care for our employees and guests
· INTEGRITY: Never get tired of doing the right thing, even when no one is looking
· DEDICATION: An exceedingly strong feeling of loyalty and commitment to going the extra mile to be the best at what you do
· ENTHUSIASM: Demonstrate a passion for what we do and a willingness to get the job done well
· TEAMWORK: "We" is greater than "me". Work together towards a collective goal
· HAVE FUN!: Establish a positive environment focused on working hard and playing hard
We strive to provide our employees with meaningful work, an engaging and collaborative environment, recognition for performance, and opportunities for professional development.
Job Description:
- Ensure that customers receive prompt, courteous, and effective service
- Serve as a liaison between technicians and the Parts Department
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer
- Interview, hire, and manage workflow, and oversee all department staff
- Manage Parts Department inventory
- Ensure customer has a positive dealership experience
- Providing training on administrative policies and procedures for all department personnel
- Keeping up to date on manufacturer warranty and policy procedures while serving as a liaison with the factory representatives
- Maintaining the highest Customer Service Index (CSI) rating from customers by handling customer complaints immediately and according to dealership policy
- Monitor and adjust inventory to minimize obsolescence
- Understand and keep abreast of the federal, state, and local regulations that affect their operations, but must also comply with these regulations including hazardous waste disposal, OSHA Right-to-Know, and provide necessary training on these regulations and ethical practices
Job Requirements & Qualifications:
- Must have a positive attitude and superior work ethic
- At least 3 years of previous Parts Management experience
- Dealership Parts catalog experience required
- Must have computer proficiency
- CSI driven
- GM experience preferred
- DealerTrack experience preferred
- Familiarity with the ordering process of parts for retail sale as well as the ability to lead employees within the parts division
- Physical Demands: Frequent bending, reaching, standing, walking, carrying, kneeling, pushing, and pulling
- Must pass pre-employment testing to include background checks, MVR, and drug screening
- High school diploma or equivalent preferred
- Must be authorized to work in the US
Annual Salary Commission Potential: $90,000 - $130,000
Work Location: In person
Job Type: Full-time
Our Team Enjoys:
- Strong, competitive compensation
- 5-day Work Week
- Closed on Sundays
- Employee discounts on products, services, and vehicle purchases
- Career advancement opportunities and promotions from within
- Paid Training
- Employer-Paid Holidays Paid Time Off
- Lunch is provided on Saturdays
- Comprehensive benefits package
Benefits:
- Dental Insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Supplemental pay types:
- Bonus opportunities
- Commission pay
Job Type: Full-time
Pay: $90,000.00 - $130,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
Experience:
- Dealership: 4 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Atlanta, GA 30350: Relocate before starting work (Required)
Work Location: In person