21 Call Center Representative Jobs in St. Louis, MO
Classic Aire Care is Hiring a Call Center Representative Near St. Louis, MO
Classic Aire Care has an immediate opening for a Call Center Representative. Classic Aire Care is a family-operated HVAC and plumbing service provider celebrating nearly 100 years of operation. Our business model from the beginning has been organic growth as well as growth through acquisition. We are proud to say that Classic Aire Care is the largest and most trusted replacement HVAC contractor in the St. Louis metro area. We specialize in maintaining, servicing, and installing complete comfort and plumbing systems for residential and commercial properties. We recognize that our customers have a choice when it comes to selecting their heating, cooling, plumbing and drain team and, we want to do everything possible to ensure that Classic Aire Care is St. Louis' preferred comfort and plumbing team by hiring top-notch talent in both the HVAC and plumbing industries. If you share Classic Aire Care core values of: Do the right thing; Care about people; Have a positive attitude; hardworking professional, then we want you on our team.
Primary Job Function: This position includes but is not limited to: answering incoming calls and email inquiries, scheduling appointments for field service personnel and sales staff, make outbound marketing and scheduling calls, edit customer data base as necessary. You will be required to multi-task by navigating our software program while on the phone with customers and technicians. Hours to include evening and some weekend. Experience in HVAC and plumbing industry is a plus. Service Titan or other dispatching software knowledge is advantageous.
Why should you join the CAC team? Because our benefit package is exceptional and includes the following:
- Company Paid Medical Insurance for employee and child(ren)
- Dental Insurance
- Vision Insurance
- Generous 401k Plan
- Profit Sharing contribution for 5 consecutive years
- Life Insurance
- Flexible Spending Account (FSA)
- Paid Holidays
- Paid Time Off
- A fun place to work, where your contributions are recognized, appreciated and rewarded
- Casual dress code
- Flexible schedule
Desired Qualifications:
- Solid commitment to providing superior customer service
- Ability to work well under pressure and in fast paced situations
- Willingness to work as part of a team
- Confidence on the phone
- Professional attitude
- Positive attitude
- Knowledge of Microsoft Office software
- E-communications
- HVAC and/or plumbing knowledge a PLUS
- High School diploma or GED equivalent
- Must be able to pass a drug screen and background check
Job Summary
Full Time
Specialty Trade in Construction
$39k-49k (estimate)
04/15/2023
05/30/2024
classicairecare.com
SAINT LOUIS, MO
25 - 50
1926
LARRY DALTON
$10M - $50M
Specialty Trade in Construction
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About Classic Aire Care
St. Louis' Most Trusted Service Provider. Locally Owned. Family Owned. Since 1926. Classic Aire Care, Inc. is a customer focused heating and air-conditioning company that was originally started in 1926. Located in St. Louis, MO, we employ highly trained people whose goal is to make our company the best service company in Greater St. Louis Metropolitan Area.
The job skills required for Call Center Representative include Customer Service, Call Center, Scheduling, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
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Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
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A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
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The representatives should also use their problem-solving skills to resolve customer queries effectively.
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The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
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Perfect for Call Center Representatives with two to five years of experience.
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Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
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Previous call center experience preferred but not required.
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Step 3: View the best colleges and universities for Call Center Representative.
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