Overall Purpose

The job of School Receptionist is done for the purpose/s of greeting and directing visitors; responding to inquiries from staff and individuals visiting the school site; and providing requested information and/or referral to other parties.

Direct Supervisor

Building Principal

Essential Functions

• Answers school telephone system for the purpose of responding to inquiries, transferring calls, and/or taking messages.

• Distributes items within the site (mail, special deliveries, packages, supplies, etc.) for the purpose of distributing materials to appropriate parties.

• Greets individuals entering the building (visitors, parents, students, vendors, etc.) for the purpose of responding to inquiries and/or directing individuals to appropriate location in accordance with established building security procedures.

• Maintains reception area materials and files (newsletters, event calendars, etc.) for the purpose of providing resource information to visitors.

• Maintains building information (use schedules, staff directories, emergency contacts, etc.) for the purpose of providing reference information.

• Oversees the distribution of mail/packages to staff for the purpose of ensuring delivery to appropriate personnel.

• Performs general clerical functions (scheduling, copying, faxing, data entry, filing, etc.) for the purpose of supporting office operations.

• Responds to emergency calls for the purpose of notifying appropriate parties to address immediate safety and/or security issues.

Marginal Functions

• Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

Competencies

• Skills-based Competencies Required to perform multiple tasks with a potential need to upgrade skills in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: operating standard office equipment including pertinent software applications; adhering to safety practices and procedures; promoting activities and/or events; screening telephone calls; using general office software applications.

• Knowledge-based Competencies Required to perform basic math, read a variety of manuals, and/or present information to others; and understand complex, multi-step written and oral instructions. Specific knowledge based competencies required to satisfactorily perform the functions of the job include: professional/business telephone etiquette; concepts of grammar, spelling and punctuation; keyboarding; knowledge of community resources; office equipment and technology; personnel administration practices; recordkeeping and record retention practices; and school safety and security practices.

• Ability-based Competencies Required to schedule activities and/or meetings; gather and/or collate data; and use basic, job-related equipment. Flexibility is required to independently work with others in a wide variety of circumstances;work with data utilizing specific, defined processes; and operate equipment using defined methods. Ability is also required to work with a wide diversity of individuals; work with similar types of data; and utilize specific, job-related equipment. Problem solving is required to analyze issues and create action plans. Problem solving with data may require independent interpretation; and problem solving with equipment is limited. Specific ability based competencies required to satisfactorily perform the functions of the job include: communicating with diverse groups; maintaining confidentiality; meeting deadlines and schedules; setting priorities; working as part of a team; working with detailed information/data; making independent decisions; attending to accuracy and detail; adapting to changing work priorities; analyzing issues and determining appropriate course of action; communicating with persons of diverse backgrounds; displaying tact and courtesy; organizing tasks; and working with frequent interruptions.

Requirements

High school diploma or GED equivalent

Physical Requirements

The usual and customary methods of performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling, some stooping, kneeling, crouching, and/or crawling and significant fine finger dexterity.

Generally the job requires 70% sitting, 15% walking, and 15% standing.

Continuing Education/Training

N/A

Clearances

Criminal Justice Fingerprint

Background Clearance

Fair Labor Standards Act

Non-Exempt