General Statement of Duties:This position is responsible for maintaining bids and agreements with current and potential schools, corrections, and nonprofit customers, promoting the company’s products and services, building relationships with and managing existing accounts. Managing and creating strong relationships with supplier contacts is also a central part of this position; the focus is to help CRS OneSource customers succeed while ensuring that CRS OneSource interests are also a priority.

Classification: Full-time position

Supervision Received: Reports to the Director of Purchasing

Supervision Exercised: None

Education: Associates Degree in a Business-Related Field

Experience: Accounting and bookkeeping experience required. 1 year of prior experience processing bids and agreements preferred.

License or Certification: None

FLSA: Exempt

Essential Duties and Responsibilities:

Monitor daily pricing reports for pricing errors, low/under cost sales.

Day to day contact with customers, internal communication with sales, purchasing, accounting, and customer service.

Maintain, update and monitor bid pricing and customer agreements, special pricing requests, and ensure customer satisfaction. Bid requests from schools are processed completely, accurately, and submitted on time.

Leverage contracts and customer relationships to manage activities.

Audit supplier payments and work to resolve discrepancies with vendor reps.

Ensure vendor accounts receivable payments are received and processed within payment terms.

Ensure net off invoice allowances are received and processed within payment terms.

Utilize internal tools and systems for account management, opportunity tracking, task management, and maintaining key customer data.

Respond to vendor and internal inquires regarding invoices and/or payments, backup requests, and repayment requests.

Correspond with manufacture representatives and brokers to receive contracts necessary for bids, street customers, and potential business.

Verify vendor information on the invoices and email addresses. Follow prescribed procedures to initiate necessary changes to vendor screen information such as address, term, and special note changes.

Maintain company and associate confidence by keeping information confidential.

Maintain accurate GPO item files and GPO customer approvals.

Ensure all pricing contracts are up to date and entered correctly for appropriate customer tracking.

Perform other duties as assigned.

Ability to multi-task

Excellent time management skills

Familiarity with customer service activities and interdepartmental and cross-departmental communications

Problem solver

Ability to independently and efficiently take on tasks and complete them with minimal supervision

Knowledge of MS Office

Detailed-oriented individual who strives for accuracy

Knowledge of basic accounting principles

Good mathematical skills

Organizes effectively and efficiently

Demonstrates the ability to maintain stable performance under stressful conditions

Must possess excellent written and oral communication skills

Good attendance record

Power enterprise/AS400 experience a plus