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Harrisburg, PA | Full Time
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Bilingual Call Center Representative
Clark Resources Harrisburg, PA
$35k-44k (estimate)
Full Time | Business Services 2 Months Ago
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Clark Resources is Hiring a Bilingual Call Center Representative Near Harrisburg, PA

Bilingual Call Center Representative

Remote - Harrisburg, PA, 17110

Job Summary

We are seeking a highly motivated and experienced Bilingual Call Center Representatives to join our team. The successful candidates will be responsible for providing exceptional customer service to our clients in both English and Spanish. This is a remote position based in Harrisburg, PA.

Key Responsibilities

  • Answer incoming calls and respond to customer inquiries in a professional and courteous manner
  • Provide accurate information about products and services to customers
  • Resolve customer complaints and issues in a timely and effective manner
  • Document all customer interactions and transactions in the company's database
  • Meet or exceed performance goals and metrics
  • Collaborate with team members and other departments to ensure customer satisfaction

Requirements

  • Bilingual in English and Spanish
  • Previous call center experience
  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Ability to work independently and as part of a team
  • Proficient in Microsoft Office and other computer applications

Education and Experience

A high school diploma or equivalent is required. A minimum of 1 year of call center experience is preferred.

Schedule 

  • 8 hour shift- between the hours of 7am-8 pm
  • In-office training may be required

Benefits

  • Hourly rate $1.00 once bilingual certified
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off

 


Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$35k-44k (estimate)

POST DATE

03/08/2024

EXPIRATION DATE

07/09/2024

WEBSITE

fclarkresources.com

HEADQUARTERS

HARRISBURG, PA

SIZE

25 - 50

TYPE

Private

CEO

FREDRICK A CLARK

REVENUE

$200M - $500M

INDUSTRY

Business Services

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