1 Hotel Front Desk Clerk Job in Norton, MI
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Clarion Hotel by Choice Hotels is Hiring a Hotel Front Desk Clerk Near Norton, MI
Pay is dependent upon experience you have in the hospitality industry. Hours of the position is from 7am-3pm & 3pm-11pm. Duties of the position are as follows:
➢ To assist guests efficiently, courteously and professionally in all Front Desk related functions, and to maintain high standards of service and hospitality.
➢ Other duties may be assigned.
➢ Provide the highest quality of service to the customer at all times.➢ Promptly and effectively deal with guest complaints and requests.
➢ Check guests in and out efficiently and in a friendly manner.
➢ Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by Company policy.
➢ Handle guest mail and messages per established procedures.
➢ Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies.
➢ Take reservation requests efficiently.
➢ Block rooms and handle special requests.
➢ Monitor room availability.
➢ Keep lobby and desk area clean and presentable.
➢ Have a thorough knowledge of emergency and security procedures.
➢ Offer and properly handle requests for wake-up calls.
➢ Work on laundry during downtimes adhering to standards.
➢ Open and close shifts, make cash drops.
➢ Ensure all credit cards, cash, and change fund are balanced throughout each shift.
➢ Inform management of any guest or system-related complaints or problems.
➢ Keep maintenance informed of all maintenance needs.
➢ Pass on guest lost and found inquiries to management or supervisors.
➢ Must wear proper uniform at all times in accordance with the Standards of Appearance.
➢ Be able to move luggage or packages weighing
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
- In-person
Ability to Relocate:
- Norton Shores, MI 49444: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$26k-34k (estimate)
01/31/2024
05/06/2024
The job skills required for Hotel Front Desk Clerk include Credit Card, Cash Handling, Laundry, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk Clerk positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Clerk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Clerk. You can explore the career advancement for a Hotel Front Desk Clerk below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk Clerk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Clerk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk Clerk job description and responsibilities
Assigning guests to their rooms and distributing hotel room keys.
03/25/2022: Appleton, WI
Hotel Front Desk Clerk provide customer service to guests at the establishments front desk.
04/02/2022: Stamford, CT
They are ready to greet with a smile and offer necessary assistance to hotel guests.
04/18/2022: Atlanta, GA
To stand and move throughout the front office and continuously perform essential job functions.
02/02/2022: Alamogordo, NM
Hotel front desk employees are responsible for making sure each guest has a pleasant experience at a hotel.
04/08/2022: Santa Fe, NM
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Clerk jobs
That will depend on their qualifications, experience, and willingness to learn more and, to a great extent, on the management policies of the hotel.
01/28/2022: Atlantic City, NJ
While front desk employees are not salespeople, they should be able to promote specific hotel services and offer suggestions.
03/01/2022: Seattle, WA
The range of a Hotel Front Desk Clerk’s duties will vary depending on the size of the establishment.
02/02/2022: Bradenton, FL
Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
03/07/2022: Bridgeport, CT
Employers look for front desk skills on candidate to help them decide whether a candidate has the right qualifications to support the daily operations of their business.
04/12/2022: Green Bay, WI
Step 3: View the best colleges and universities for Hotel Front Desk Clerk.
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