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Patient Resource Advocate in Danville, IN
ClaimAid Danville, IN
$40k-51k (estimate)
Full Time | Insurance 0 Months Ago
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ClaimAid is Hiring a Patient Resource Advocate in Danville, IN Near Danville, IN

Do you want to make a difference in your community? Do you have a passion for helping others? If you said ‘Yes’ to those questions and you have an organized & analytical way of thinking, we may have the perfect job for you. Working in a healthcare environment, ClaimAid Patient Resource Advocates represent self-pay patients to determine eligibility for medical coverage through a federal or state agency. At ClaimAid, our vision is to positively impact the lives we touch.
Do you want to grow in your career, learn new skills, and be challenged to be your best? As a Patient Resource Advocate, you will be required to possess or earn the Indiana Navigator License. You will serve as an expert who is able to support individuals and families by determining eligibility and enrolling them in subsidized health care coverage. ClaimAid has a thorough training program to prepare Advocates to obtain their Navigator license.
This is a full-time position. Benefits for Patient Resource Advocates include:
  • Health insurance
  • Health Savings Account w/company contribution
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Nine paid holidays annually
  • Paid vacation time off
  • Paid sick time off
  • Paid volunteer time off
  • 401k with company match
  • And more
Primary Functions of a Patient Resource Advocate include (but are not limited to):
  • Contact and interview patients and/or families to prepare applications(s) for medical coverage.
  • Assist patients with obtaining the verifications and documentation that are required to determine eligibility.
  • File timely, accurate, and complete applications to ensure coverage for all dates of service.
  • Monitor and assist with the application process including attending interviews, when necessary, to meet all deadlines.
  • Assist patient w/appeals when appropriate.
  • Document and update status within client and ClaimAid systems on a regular basis.
  • Protect the confidentiality of patient information in compliance with HIPAA regulations.
Qualifications of a Patient Resource Advocate include (but are not limited to):
  • Required: Must possess or be willing & able to obtain the Indiana Navigator License
  • Required: Administrative work experience and organizational expertise
  • Valued: Knowledge of eligibility policy rules and processing requirements for programs administered by Indiana Family & Social Services Administration (FSSA)
  • Valued: Experience processing referrals and appeals with Medicaid/Social Security Disability Insurance
  • Education: High school diploma required. Bachelor’s degree or equivalent business experience preferred
  • Must have strong organizational, investigative, analytical, and judgment skills
  • Must have excellent spelling and grammar; good phone skills; basic math skills; able to set priorities and meet deadlines; able to multi-task; carefully proof your own work
  • Must be able to work independently and as part of a team
  • Must exhibit professional demeanor both on the phone and in person
  • Must be able to occasionally travel to Indianapolis with the potential of overnight stays
  • Must be familiar with Microsoft Office Tools and type at least 40 words per minute
Physical Requirements of a Patient Resource Advocate include (but are not limited to):
  • Adequate hearing & vision
  • Clear speaking
  • Adequate agility to bend, stand, walk, squat, etc.
  • Must meet relevant health screening requirements
At ClaimAid, we are a culture founded on teamwork and compassion that extends beyond our services and into the communities we serve. We are constantly striving to create a workplace that encourages growth, delivers results to our clients, and makes a positive difference every day.
Our vision is to positively impact the lives we touch by consistently following our principles.
The above is intended to describe the general content and requirements for the performance for this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Insurance

SALARY

$40k-51k (estimate)

POST DATE

05/19/2023

EXPIRATION DATE

06/06/2024

WEBSITE

claimaid.com

HEADQUARTERS

INDIANAPOLIS, IN

SIZE

25 - 50

FOUNDED

1988

TYPE

Private

CEO

STEVEN COOPER

REVENUE

$10M - $50M

INDUSTRY

Insurance

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About ClaimAid

ClaimAid provides claims resolution services for hospitals, patients, individuals and families.

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