JOB
Clackamas Community College (CCC) seeks to hire a part-time Student Services Specialist position. We are interested in finding the best candidate for the job, and candidates that may be from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought. We encourage you to apply, even if you do not believe you meet every one of the qualifications described. If you are experience and have an interest in sharing your unique skills to help train the next generation of machinists, we encourage you to apply. CCC is committed to continuous improvement and innovation in support of student-centered teaching and learning. We are committed to understanding and dismantling systems of oppression and to co-creating a more equitable educational system that in turn fosters a more equitable society. We strive to be a student-ready institution that supports and partners with students to promote discovery and growth. We work to mobilize community-wide awareness and action related to College strategic priorities and seeks to build relationships in support of community well-being. At CCC, individuals are celebrated for their experience and expertise, validated for their unique perspectives, and engaged in ways that reflect their needs and interests.This position supports the Harmony Campus Student Services and Facility Management. The work schedule is 2-full days per week. Days to be determined upon hire.Essential Job Functions: Enter data related to student services; registration, accounts receivable, collection of data and student records.Provide support and assistance to students, partners, clients and staff.Provide customer service.Communicate information accurately.Work as a team member.Implement procedures that reflect institutional policy, comply with state/federal requirements and demonstrate excellent customer service.Comply with FERPA regulations.May provide assistance to other department personnel as workload and staffing levels dictate. Maintain work areas in a clean and orderly manner.
EXAMPLE OF DUTIES
Minimum Qualifications: High School Diploma or GED AND at least two years office/business experience. Advanced knowledge of general office procedures. Ability to work independently to attain department goals. Strong interpersonal and communication skills to provide excellent customer service over the phone and in person to the general public, clients, students, staff & faculty. Demonstrated organizational skills with ability to handle multiple tasks simultaneously for a variety of programs. Ability to handle periods of heavy data entry. Be reliable, dependable and flexible. Operate standard office machines: fax, copier, printer, etc. Use word processing software. Use correct grammar, spelling and punctuation.OR Any equivalent combination of education and experience which provide the knowledge, skills, and abilities required to perform the duties as described. Preferred Qualifications: Associate Degree
SUPPLEMENTAL INFORMATION
Application Instructions: When applying for this position, you will be required to complete the NeoGov application and attach the following electronic documents. 1. Resume 2. Cover Letter explaining your interest in the position and describing how you meet the minimum and special qualifications and requirements of the position. 3. If applicable: Veteran’s Preference documentation Any applications which do not have the required documents attached will be considered incomplete. Incomplete applications will not be considered. CCC makes employment decisions based solely on the candidate's demonstrated competencies as related to successful performance in the position.Veterans’ Preference: Applicants are eligible to use Veteran's Preference when applying with Clackamas Community College in accordance with ORS 408.225, 408.230 and 408.235; and OAR 105-040-0010 and 105-040-0015. Military personnel who expect to be honorably discharged from the military within 120 days of certifying veteran status on this job application, may also request preference. Preference will only be given if the applicant meets the minimum qualifications and any special qualifications for the position and electronically attach the required documentation at the time of application. DOCUMENTS REQUIRED: MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) – OR – Letter from the US Dept. of Veterans Affairs indicating a non-service connected pension.Disabled Veterans must also submit a copy of their Veterans disability preference letter from the Department of Veterans Affairs.You can request copies of your military service record through the National Archives website at: http://www.archives.gov/veterans/military-service-records For information regarding Veteran's Preference qualifications, visit the following website: https://www.oregon.gov/boli/workers/Pages/veterans-preference.aspx Terms of Employment: All positions at CCC are required to be available for work onsite as requested by the college.Requires flexible work schedule to meet program needs, which may include evenings and/or weekends.Employees must maintain Metro Portland, OR or Vancouver, WA residency as a condition of employment.Successful applicants must successfully pass a background inquiry, which may include criminal, driving, and full background checks. Only information relevant to the position will be considered. An individual with negative information on their background inquiry will not necessarily be denied employment.Providing false information will result in rejection of an application, employment offer or dismissal.Equal Opportunity Employer: CCC is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class. Annual Security Report: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), you may view CCC’s most recent Annual Security Report (ASR) at Clackamas Community College. The ASR contains current security and safety-related policy disclosure statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information and resources, and drug and alcohol prevention programming. The ASR also contains crime statistics for Clery Act crimes which occurred on CCC properties for the last three calendar years.