HOW YOU WILL MAKE A DIFFERENCE

CK Supply is seeking a full time IT Support Specialist to assist in trouble shooting hardware and software issues within its 140-person user base.

CK SUPPLY CORE VALUES:

Please read slowly these are non-negotiables and we are going to ask you about them in the interview!

• Driven - Hardworking, Dedicated, Dependable, Desire to be the Best
• Passionate - Positive Attitude, Appearance, Pride, Love What We Do
• People-Oriented - Honest, Respectful, Trust-Worthy, Integrity
• Solutions-Focused - Knowledgeable, Creative, Problem-Solvers

PRIMARY DUTIES AND RESPONSIBILITIES

• Assist all employees with any computer or IT related issues
• Create, add and modify user accounts and services across our various cloud platforms
• Assist users over the phone, in-person, and remotely using multiple platforms
• Administration of Active Directory, Azure, Sharepoint, Exchange, Office365, EndPoints, email filter, phone systems, mobile devices, and any other IT-related software
• Office365 support setting up devices and email clients, tablets, mobile phones, and computers
• Configure, deploy, and relocate desktops, laptops, printers, and any other related devices
• Identify, troubleshoot, resolve, and document end-user system issues requests
• Ensure all requests are resolved promptly and with high-quality results
• Ability to organize, prioritize, and meet established deadlines
• Provide technical documentation for configurations and procedures
• Regularly perform cabling and equipment installation
• Open and follow up with tech support from vendors such as internet providers, cloud solutions, consultants, etc.
• Follow and enforce all safety guidelines and requirements including proper personal protective equipment for employees and visitors
• Adhere to the CK Core Values through behavior and words
• Other duties, as assigned, within the job classification and business

QUALIFICATIONS/ REQUIREMENTS

• High School Diploma or equivalent
• Excellent communication and personal skills
• Experience in the set-up, configuration, and use of computer hardware, software, and networks
• Ability to communicate technical issues to technical and non-technical employees
• Self-motivated and willing to learn
• Advanced level knowledge in the use of all office software (Teams, Word, Excel, Outlook)
• Basic understanding of Cloud Solutions & Cloud Computing
• Experience providing remote support via phone and remote-control applications desired
• Experience supporting and configuring iOS, iPadOS, Android, Windows 10/11, and macOS devices in an enterprise environment preferred
• Experience with TeamViewer, MiCollab, Intune, and NetSuite is a plus
• Be able to lift at least 50 lbs. individually
• The position will require occasional travel between multiple locations located in Illinois and Missouri.
• Willing to learn and adapt to new technologies, you will have the opportunity to learn about all computer systems and any of our technologies when looking to expand your knowledge and career to another internal IT position

WHY YOU WILL LOVE WORKING HERE

Headquartered in St. Louis, MO, CK Supply Inc. has been the definitive source for metalworking and gas related technologies for 75 years. As the largest independent distributor of welding and gas products in Missouri and downstate Illinois, we distribute a full line of industrial welding and gas related equipment focusing on product quality, best in class service and family values.

CK is growth minded, looking to be the dominate distributor of gas and welding supplies in the Midwest by doubling in size within the next ten years! With this growth will come new opportunities, with a promote-from-within culture leading the way.

Our mission is to provide CK employee-owners with a safe work environment that is challenging, productive, fun and rewarding.

• Competitive salary
• Employee and Family owned
• Open-book management
• Company focus on developing employees through training
• Strong brand and reputation in the market
• Competitive Medical, Dental, Vision, Long-Term Disability
• Company-Paid Short-Term Disability & Life Insurance
• HSA Account with Company Contribution
• Flexible Spending Account
• Employee Assistance Program
• Tuition Reimbursement Program
• ESOP (Employee Stock Ownership Plan) Retirement Plan
• 401(K) with company match
• 15 Days Paid Time Off

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

CK Supply, Inc. and any subsidiaries are Equal Opportunity Employers (EOE).