Description

Position Overview : The General Manager is responsible for interfacing with the customer to align customer expectations and operational performance.

The Shared Services Manager will collaborate with internal leadership and local operations, inventory and quality teams to ensure all inventory and quality management issues are identified and resolved appropriately while also managing communication including external customers across multiple warehouse networks.

The Shared Services Manager will also provide supervision to centralized shared services teams. Essential Duties & Responsibilities

• Interact with the users to ensure business requirements are translated into functional and technical specifications
• Perform the design, development, unit testing and documentation of new WMS requirements
• Support WMS integrations with new technologies
• Analyze WMS issues and address the root cause
• Provide go-live support for implementations and new technologies
• Partner with internal CJ teams (such as Operations and Engineering), where WMS subject matter expert knowledge is required
• Provide on-call support as needed
• Additional job duties as assigned

Requirements and Qualifications

• Bachelor’s degree
• Strong and proven skills using Microsoft Suite (Excel, Word, PowerPoint, Access)
• Proven ability to analyze data and provide recommendations based on analysis
• Strong interpersonal and communication skills
• Experience leading a department with an advanced communication management tool and / or process automation is strongly preferred
• Demonstrated ability to analyze data & provide recommendations
• 3-5 years of logistics experience
• Ability to travel as needed

Pay, Benefits and More :

• Competitive compensation package
• Full health insurance (medical, dental and vision), 401(k), Life insurance, tuition assistance, PTO and MORE!
• Growing company with a performance record that continues to climb!
• Open-door work environment
• High Performance culture with a focus on a growth mindset where continuous improvement is embraced
• Opportunities for advancement!

CJ Logistics About Statement : CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land.

As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change.

With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees.

CJ Logistics America is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.

CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or / harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and / or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law.

Additionally, CJ Logistics America participates in the E-Verify program in certain locations. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.

Last updated : 2024-05-12