70.1 TRANSFER QUALIFICATIONS:
One year of permanent, contingent permanent, or 55 B/C service allocated to a Grade 23 or higher eligible for transfer and determined to be similar by Civil Service.
52.6 TRANSFER QUALIFICATIONS:
One year of permanent, contingent permanent, or 55 B/C service allocated to a Grade 21 or higher eligible for transfer and determined to be administrative by Civil Service.
For transfers, a list of approved titles is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/. The GOT-IT site will inform you if your title requires special qualifications for 52.6 or 70.1 transfer as detailed above.
PROVISIONAL QUALIFICATIONS:
Based on the results of the canvass of the current eligible list for the Program Outreach Specialist 2 the Department may elect to make a provisional appointment to this position rather than a permanent appointment. If a provisional appointment is made, the appointed candidate will be required to compete in the next holding of the Program Outreach Specialist 2 exam and be reachable for appointment from the newly established eligible list.
The minimum qualifications for Provisional appointment are:
Seven (7) years of professional experience in a position where the primary responsibility was the extensive promotion and representation of programs and services to public and/or private organizations or the general public for the purpose of increasing participation in, or utilization of, these programs and services, including one year at a supervisory level.
Substitutions: An associate degree substitute for two (2) years of the above experience; a bachelor’s degree for four (4) years.
Qualifying professional experience includes, but is not limited to professional experience in corporate, not for profit, private organizations and governmental agency public relations; advertising; marketing, or promotion of public programs and services. Duties must have included creating, scheduling, organizing, and promoting outreach activities*, including conferences, workshops, training sessions and other public events, to promote agency programs to target populations.

• An outreach activity is any activity which promotes and educates or informs the public about existing or new programs and services to populations who might not otherwise have access to those programs and services of an agency or organization.

Examples of Non-Qualifying Experience: Experience primarily in or restricted to administrative assistance, art/graphic design or copywriting, recruitment and placement services, provision of program information and other direct contact with clients or potential clients of program services and direct customer sales.
PREFERRED QUALIFICATIONS:
The ideal candidate will possess the following competencies:

• Cultural competency encompassing all aspects of diversity, equity, and inclusion related to historically marginalized and traditionally underrepresented demographic groups – including but not limited to minoritized racial/ethnic communities, LGBTQ individuals, individuals and veterans with disabilities, and women.
• Demonstrated success in supervising remote/off-site staff.
• Excellent oral, written, and presentation skills.
• Ability to build and maintain strong interpersonal relationships with internal and external stakeholders.
• Adeptness at communicating effectively, professionally, and with discretion.

The Office of Diversity and Inclusion Management provides guidance and support to partner agencies on DEI programming, leads DEI strategic planning efforts, and coordinates recruitment and outreach efforts for the Department. To better meet jobseekers where they are and to educate the greater community on the many available job opportunities available in public service, the Department is establishing Centers for Careers in Government at 10 DOL Career Centers and this position will play an important role in ensuring the success of the Centers. Reporting to higher-level program or agency administrative staff, the duties of the Program Outreach Specialist 1 may include, but are not limited to the following:

• Functioning as a public face of the State of New York for jobseekers and as an employment resource for community-based organizations and educational institutions in assigned region(s).
• Providing guidance, information and resources to stakeholders related to identifying and securing employment opportunities with New York State.
• Demystifying and explaining in plain language the Civil Service Merit System for jobseekers.
• Representing the Department of Civil Service at job fairs and community events, including registration, setup, attendance, takedown, and follow-up activities (such as documentation of activities/outcomes).
• Creating and maintaining profiles and resumes of individuals interested in finding employment and connecting jobseekers with employment opportunities in NYS government based on those profiles.
• Collaborating with community-based organizations/educational institutions, developing, maintaining, and building on existing relationships.
• Developing and maintaining a database of regional organizations, including but not limited to community-based organizations/educational institutions.
• Assisting with special recruitment projects to promote specific opportunities.
• Providing individualized and group support to stakeholders regarding accessing and navigating systems related to NYS employment.
• Communicating appropriate guidance to stakeholders regarding applicable employment-related policies.
• Providing accurate and responsive communication to inquiries from stakeholders.
• Promoting workforce initiatives related to NYS employment.
• Collaborating with State agencies that have a presence in the region to identify and communicate job opportunities and outreach initiatives.
• Performing assigned activities with relative independence and exercising good judgment and professional discretion.
• Conducting onsite and offsite trainings/workshops, attending job fairs within the region, and holding in-person office hours and virtual appointments.
• Maintaining local inventory to ensure that supplies are available for outreach and recruitment activities.

#TeamCivilService is growing and is looking for motivated, forward-thinking employees to join our team to build a dynamic workforce. The Department of Civil Service is undertaking several initiatives to transform the way the agency delivers services to our partner agencies and to the public, and we are excited to be adding new members to the team. In addition to joining a growing team and agency, employees will also receive a comprehensive benefits package.
The Department of Civil Service is the central personnel agency for the Executive Branch of New York State government, serving approximately 150,000 employees. Our mission is to build tomorrow's workforce today by promoting a diverse, inclusive, and talented workforce. We lead and deliver world-class workforce management strategies by providing innovative solutions based on merit, fitness, and equality of opportunity.
Among its duties, the Department:

• Partners with State agencies to offer workforce recruitment and placement services, including developing minimum qualifications, classifying positions, developing civil service examinations, and administering performance assessment tests.
• Administers the New York State Health Insurance Program (https://www.cs.ny.gov/nyship/), one of the largest public employer health insurance programs in the nation, serving more than 1.2 million lives.
• Assists municipal agencies with civil service administration of more than 360,000 local government employees.
• Oversees the Governor's Program to Hire Individuals and Veterans with Disabilities (https://www.cs.ny.gov/rp55/) to place individuals with disabilities in State jobs and the New New York Leaders Initiative Student Intern Program. (https://nysinternships.cs.ny.gov/nnyl/)

NOTE ON TELECOMMUTING: DCS employees may be approved for a maximum of 50% telecommuting, however, they are required to apply and obtain approval through management in accordance with DCS Telecommuting Program Guidelines.
The Department of Civil Service is proud to be an equal opportunity employer. We encourage women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability status, arrest record or criminal conviction history, or any other category protected by law.
We are happy to provide reasonable and religious accommodations during the hiring process for those in need. If you have a disability or special need that requires accommodation, please send a request to YourFutureBeginsHere@cs.ny.gov