1 Service Advisor Job in Belmont, MA
Cityside SUBARU is Hiring a Service Advisor Near Belmont, MA
Cityside Subaru is a growing organization that has served the greater area of Belmont, Massachusetts for over 25 years. We're always seeking qualified, enthusiastic individuals to join our growing team!
We are building a state-of-the-art NEW DEALERSHIP on site that is set to open in Summer of 2024
We are looking for a full time Service Advisor to join our team.
One of the highest volume Subaru service departments in the Northeast!
Steady flow of work.
5 Day work week with alternating Saturday's
Family Environment
Simple pay plan with hourly wage and monthly commission.
What We Offer
- Health, dental insurance
- 401K plan
- Paid training
- Paid holidays
- Paid time off
- Community involvement
- Paid Saturday lunches
- Flexible schedule
- Strong group of technicians
- Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
- Ensure the daily inventory of technicians' time is consistently sold to service customers.
- Distribute work between technicians efficiently.
- Answer technical questions about vehicle problems, warranties, services, and repairs.
- Maintain Customer Happiness scores at or above company standards.
- Assist in diagnosing vehicle problems; order parts and tools as necessary.
- Oversee administration of warranty claims as well as training and supervising of service department.
- Set schedules and assigns tasks to service department employees.
- Reinforces company policies and adheres to company standards.
- Encourages compliance with applicable laws and regulations.
- Maintain good working relationship with factory(s) and foster positive employee relations.
- Collaborate with upper management to make service department hiring and discipline decisions.
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance
- Consistent record of service and sales success
- Strong record of positive customer satisfaction results
- Team oriented and self-motivated
- Able to work with little supervision
- Clean driving record and valid driver’s license
Job Summary
Full Time
Retail
$90k-126k (estimate)
03/21/2023
06/07/2024
citysidesubaru.com
BELMONT, MA
25 - 50
1995
LAWRENCE GORDON
$10M - $50M
Retail
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