Description

Job Summary:

In partnership with the L. Minor Care Administrator and the Care Center team, the Guest Coordinator assists in providing a safe community for guests with special needs, high barriers and vulnerabilities due to mental and behavioral health, physical disabilities or age. As part of a multidisciplinary team, this role intentionally provides spiritual support at each point of care, safety oversight, mentorship and discipleship to improve the guests’ quality of life within the Care Center.

Duties/Responsibilities:

• Intentionally and strategically seek to exemplify Jesus Christ and be equipped and prepared to share the Gospel and provide spiritual support at each point of care; showing the love of Christ and biblical hospitality through each interaction.
• Provide leadership, mentorship and shepherding to the guests during assigned shifts through communication of the center and guests’ routine, and during small groups.
• Serve to enhance the guests’ development of natural support, as well as coping and self management skills to include teaching life skills.
• Participate and coordinate meal time and fellowship with the guests. Utilize this time to teach healthy interaction and servant leadership amongst our internal community.
• Be prepared to facilitate small group classes during assigned shifts that focus on the Gospel, spiritual wellness, leisure activities and healthy habits for the guests.
• Provide appropriate verbal and documented observations of guests directly to the administrator to provide input on the care plan as a key member of our care team.
• Respond appropriately to emergency situations and be prepared to deescalate emotional and spiritual crisis situations. Screen guests and visitors at entry.
• Monitor hygiene, shower and laundry routines for all guests. Assist in maintaining cleaning by leading team groups, teaching routines and using moments for ministry.

• Spend significant portions of assigned shift time with guests in a relational versus task oriented focus. Complete other duties as assigned within scope of practice and role.
• Prepare to work evenings and overnights during the week and weekends.

• Perform other duties as required within scope of role.

Qualifications

• City Union Mission Requirements:

• Be a born again, mature Christian able to clearly communicate the Gospel as opportunities arise during the workday. (1 Peter 2:21, 3:15)
• Have a desire to serve the Lord through widely varied responsibilities to advance ministry to those currently homeless, and the urban poor of Kansas City, with a compassionate heart.
• Agree to City Union Mission’s Statement of Ministry:
  • Be a genuine believer in the Lord Jesus Christ, as expressed by personal testimony and conduct.
  • Be a member in good standing of a recognized protestant, evangelical church for one year or more.
  • Have a genuine concern for the ministry of City Union Mission.
  • Have a minimum of one year of sobriety from alcohol and drugs and six months from tobacco.
  • Agree to abstain from alcoholic beverages, illegal drugs, and tobacco while employed by City Union Mission.
  • Have a lifestyle that is free of sexual sin as clearly defined in the Bible.

• Required Skills/Abilities:

• Must have the spiritual maturity and ability to interact with various types of people and have a sound understanding of mental health, disabilities and/or age related challenges.
• Must have the ability to work overnight and weekends.
• Must be able to provide men discipleship, direct care and provide caregiving services as needed. Must be able to wand, search and provide hygiene assistance to same gender guests.

• Education and Experience:

• Required: Minimum of high school diploma or equivalent.
• Required: Minimum of six months of work-related and/or ministry related experience in residential group homes, recovery or care facilities.
• Preferred: Two years of work related experience or education in a related field.

• Physical Requirements:

• Ability to ascend/descend stairs and conduct center rounds multiple times throughout shift.
• Must be able to lift 15 pounds at times.
• Ability to assist guests to exit in times of emergency evacuation.