Location : Winston-Salem, NC
Job Type: Full-Time / Permanent
Job Number: 07029
Department: Recreation & Parks
Opening Date: 05/01/2024
Closing Date: 6/16/2024 11:59 PM Eastern
Description
History
This Ellis Maples design was built in 1953 as a nine hole golf course to serve African American golfers during segregation. The course was expanded in 1956 to 18 holes, becoming a destination for golfers in the Triad area. In 2010 Winston Lake Golf Course was added to the National Black Golf Hall of Fame and in 2023 to the National Register of Historic Places
Job Summary
Oversees general operations at a public golf course, driving range and pro shop. Work is performed under general supervision performing difficult professional, managerial, and administrative tasks. Operational hours are 7 days a week and require evenings, weekends and holidays. Manages golf shop, monitors course play, promotes the golf course facilities and provides leadership to ensure rules and regulations are met in an outstanding customer service delivery.
Examples of Duties
Essential Tasks

• Planning and supervision of golf course, carts and club house
  
• Supervises the daily operation of the pro shop
  
• Manages revenue for the golf course including basic accounting and management of point of sales system
  
• Oversees pro shop budget and golf shop merchandise, equipment supply sales and orders
  
• Prepares financial records and reports
  
• Takes reservations in person and by telephone
  
• Records and manages data on golf rounds
  
• Answers questions about reservations, facility policies, procedures and programs
  
• Enforces rules of conduct for employees and rules and regulations for the public;
  
• Provides outstanding customer service to golfers and community members
  
• Teaches golf lessons, plans/conducts golf clinics and youth programming
  
• Plays and teaches golf to a high level
  
• Organizes and schedules golf tournaments
  
• Work with the on site First Tee of the Carolinas to support and grow the youth game
  
• Promotes and markets the golf course / programming calendar
  
• Ensures the maintenance of golf carts and related equipment
  
• Maintains orderly and clean facility
  
• Oversees equipment repairs and reports to leadership
  
• Ensures that all work is performed in accordance with OSHA and City Safety Standards and Policies.
  
• Ensures communication with citizens regarding on course work, routine maintenance schedules, repairs.

Supervisory Responsibilities

• Hires, assigns, directs and inspects the work of staff
  
• Provides training and onboarding of staff
  
• Creates work plans and evaluates performance of staff
  
• Rewards and provides disciplinary measures as needed
  
• Provides a positive and goal oriented work environment
  
• Manages any independent contractors

Typical Qualifications
Qualifications

• Graduation from an accredited college with course work related to golf management or related field or equivalent amount of experience
  
• Must be PGA Class A Certified and have an active PGA membership
  
• Must have a valid North Carolina Driver's license
  
• Minimum of 3 years of golf course management experience
  
• Must have comprehensive knowledge of the rules, etiquette and game of golf,; thorough knowledge of the practices, methods and policies used in municipal golf course operations
  
• Strong communication skills both verbally and written
  
• Strong computer skills including use of word documents, spreadsheets and point of sales systems

Supplemental Information
Physical Requirements

• Ability to exert up to 20 pounds of force to move objects occasionally, up to 10 pounds of force frequently, and some occasional work with heavy weight materials.
  
• Required to stand, walk and use hands to finger, grasp or feel objects, tools or controls. The employee may be required to stoop, kneel, crouch, reach with their hands and arms.
  
• Vision is required for depth perception and for creating and analyzing written or computer data. Vocal communication is required to convey detailed or important information quickly and loudly. Work is both indoor in an office setting and outdoor on the golf course in a variety of weather conditions. The Golf Professional will be exposed to chemicals and fertilizers associated with grounds work, trash, garbage, paint, paint thinner, and cleaning products. Work is subject to final standards of OSHA on bloodborne pathogens.

EMPLOYEE BENEFITS

• 401a Contribution (employee match not required)
• Bus Pass Program
• Education Assistance
• Employee Assistance Program
• Employee Suggestion Program
• Family and Medical Leave
• Flexible Spending Accounts
• Group Health Insurance
• Group Dental Insurance
• Jury Duty Leave
• Life/Accidental Death Insurance
• Long-Term Care Insurance
• Military Leave
• Paid Holidays
• Promotion from Within
• Retirement/Pension Plan (State of NC)
• School Leave
• Shared Leave
• Short-Term Disability Insurance
• Sick Leave
• Training
• Vacation Leave
• Wellness Program

The City of Winston-Salem's employment practices are guided by federal, state, and local rules and regulations guaranteeing employment opportunities to all persons without regard to and prohibiting discrimination or harassment on the basis of race, creed, color, sex, sexual orientation, pregnancy, age, religion, political affiliation or beliefs, national origin or handicap, unless a bonafide occupational qualification exists.
01

Do you have a valid North Carolina Driver's license?

• Yes
• No

02

Did you graduate from an accredited college with course work related to golf management or related field or equivalent amount of experience?

• Yes
• No

03

This position requires the applicant to be PGA Class A Certified and have an active PGA membership. Do you meet these qualifications?

• Yes
• No

04

Do you have a minimum of 3 years of golf course management experience?

• Yes
• No

05

Do you have comprehensive knowledge of the rules, etiquette and game of golf and thorough knowledge of the practices, methods and policies used in municipal golf course operations?

• Yes
• No

Required Question