Come join Tacoma Power, where we recognize the dynamic changes happening in the power utility industry and embrace the opportunity for growth and innovation! We're excited to announce an opening in our Transmission & Distribution (T&D) department for a Knowledge Management Administrator.

In this role, you'll be at the forefront of managing our invaluable knowledge assets with a focus on collaboration and efficiency. You'll have the chance to dive deep into our business processes, leveraging cutting-edge technology and your expertise to ensure seamless workflows and maximum productivity. As our Knowledge Management Administrator, you'll play a pivotal role in setting standards, fostering relationships across our organization, and driving continuous improvement initiatives.

We're looking for someone who thrives in a collaborative environment, values teamwork, and is passionate about making a difference. If you're ready to join a dynamic team where your ideas are valued and your contributions make a real impact, we'd love to hear from you. Come be a part of our journey as we shape the future of power utility together!

Responsibilities Include:
Knowledge Management (KM):

• Lead the systematic management of T&D knowledge assets for the purpose of creating value and meeting tactical & strategic business requirements; including knowledge Management (KM) strategies, initiatives, processes, and systems that sustain and enhance the storage, assessment, sharing, creation, and retention of knowledge assets.
• Develop KM processes and practices that create a strong tie to organizational goals and strategy.

SharePoint Administrator: 

• Serve as T&D SharePoint Administrator: Identify and Track continuous business process improvement opportunities for T&D. Receiving and reviewing additional opportunities or ideas from the business users.
• Design and create knowledge life cycle process to include creation of SharePoint sites, pages to support business needs in alignment with initiative and strategy. 
• Serve as T&D lead for the implementation and management of records management business practices.

Records Management:
Serve as T&D lead for records management implementation and best practices.Minimum Education*
Bachelor's degree public or business administration or directly related fieldMinimum Experience*
1 year of experience as a SharePoint Administrator*Equivalency: 1 year of experience = 1 year of education 
Desirable Experience:
3-4 years of experience with business process analyses/engineering, data and meta-data management and reporting. Solid understanding of Project Management principles and planning
 

• Strong Interpersonal skills and consulting skills. 
• Strong organizational and time management skills.
• Instills trust through honesty, integrity, and authenticity.
• Effectively communicates - Ability to communicate and partner with all levels of the organization.
• Determine documentation needs, identify, and research data sources.
• Design and create SharePoint sites, pages, views to support business needs.
• Knowledge of records management best practices. 

ApplyAll interested individuals mustapply online and attach a resume and cover letter that includes major responsibilities and accomplishments related to the position.Applicants who meet the minimum qualifications will have their supplemental question responses reviewed by a panel of subject matter experts as part of the civil service examination. Applicants who pass the examination will be placed on the eligible list for interview and hiring consideration.Appointment is subject to passing a background check which may include a pre-employment medical exam and drug screen. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification.WHY WORK FOR THE CITY?
The City of Tacoma offers a generous program of employee benefits:

• Outstanding working conditions and an exceptional quality-of-life environment.
• Medical coverage for eligible employees, spouses, and dependents, including children up to age 26.
• Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits.
• Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26.
• Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code.
• Personal time off.
• Paid holidays.
• A great pension plan.

City of Tacoma Commitment to Diversity and InclusionTacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress.One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play.The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. 
Communication from the City of Tacoma:We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or neogov.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders.Should you have any questions about this position please call Human Resources at (253) 591-5400 before 5pm on the closing date.