SUMMARY
Incumbents perform a variety of operational and monitoring activities for the City's solid waste and recycling programs to ensure compliance with solid waste rules, policies, regulations, and ordinances. Incumbents perform field inspection work, respond to customer requests, investigate and resolve complaints, perform outreach to educate the public on solid waste and recycling programs, and carry out container collection and/or delivery services.

EDUCATION and/or EXPERIENCE
High school diploma or GED, and one year of customer service and/or community outreach experience. Additional education cannot be substituted for experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS
Must have at the time of hire and be able to maintain a valid Arizona Driver License.

SELECTION PROCESS
Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include a panel interview.

Successful candidates will receive a post-offer, pre-employment background screening to include:

• Fingerprinting
• Criminal Background screening
• Drug Screen
• E-Verify
• 39 Month Motor Vehicle Department Records Check

The City of Surprise offers a broad range of inclusive employee benefits to help employees in their work and personal lives. We are committed to a total rewards strategy that provides our employees with competitive compensation, generous benefits, and an environment that supports a healthy work/life balance for our diverse workforce. Our comprehensive benefits package includes health coverage, retirement, and a variety of work/life programs, including generous paid time off and twelve holidays. For additional benefit information,