Seattle City Light's Customer Energy Solutions (CES) is recruiting a Flexible Loads Portfolio Segment Manager. Flexible Loads is a new segment in the CES Program Portfolio, which also includes Residential Energy Efficiency, Business Energy Efficiency, Transportation Electrification, Program Enabling, and Customer Generation & Storage. Each segment is comprised of multiple programs aligned to achieve focused outcomes. 
 
In this position, you will provide leadership to a team of program managers responsible for designing, developing, and managing Flexible Load programs, products, and services aimed at accelerating customer adoption of controllable devices, as well as enabling customers to participate in demand response. Key responsibilities include oversight of work planning and budgeting, employee development and performance management, contract negotiation and management, and delivering on assigned business objectives.
You will work with leadership to prioritize and execute strategy recommendations, map and oversee the development of new products and services in response to evolving customer needs, and work with program managers to optimize the performance of existing customer programs. You’ll also ensure that solutions are consistent and leveraged with other City Light, City and Regional offerings. To be successful in this role, you will have experience bridging gaps within organizations, establishing productive relationships with internal and external stakeholders, and engaging in continuous process improvement. This position reports to the Manager of Solutions Design and Management.
 
Seattle City Light, a department of the City of Seattle, is one of the nation’s largest municipally owned utilities in terms of the number of customers served. Over the years we have worked very hard to keep Seattle's electricity affordable, reliable, and environmentally sound. Today, City Light is a recognized national leader in energy efficiency and environmental stewardship.Here is more about what you’ll be doing: 

• Oversight of Work Planning and Budgeting: manage cross-functional operations; supervise development of workplans; plan and map program transitions and milestones; oversee budget and spend plans; provide technical assistance in portfolio subject areas to other departments.
• Employee Development and Performance Management: work as part of the PMO leadership team; collaborate to establish standards, tools, materials and training; supervise program managers, foster accountability and effective teamwork in the workplace.
• Operations Management: create and manage consulting contracts; document policy and legal interpretations; responsible for business outcomes and reporting; monitor status and outcomes, ensuring adjustments are made as needed; identify and manage risk; respond to audit and compliance findings.
• Delivering on Assigned Business Objectives: collaborate with stakeholders to serve customer, community and utility values; advance diversity, equity and inclusion efforts in the design and delivery of programs; ensure cross-functional representation and alignment; represent City Light at public and professional events, maintaining relationships with industry and trade associates, and peer utilities.

Required Qualifications: In addition to the skills and experience mentioned below, a successful applicant will have experience that reflects a commitment to creating fair and equitable outcomes and has: 
Baccalaureate Degree in Energy Management, Engineering, Architecture or a related discipline and three years experience in professional commercial/industrial energy management analysis, with at least one year of supervisory or lead worker experience (other combinations of education, training and experience will be evaluated on an individual basis for comparability).

Desired Qualifications - You will be successful if you have the following experience, skills, and abilities:

• Three or more years’ experience hiring high-performing employees and supervising teams with enterprise-wide cross-functional work responsibilities.
• Life-cycle management experience involving complex portfolios and adherence to adopted protocol. Experience managing business strategy and risk, and managing professional services contracts.
• Experience with stakeholder management, customer engagement, and building strategic partnerships. 
• Strong industry knowledge of demand-side management, distributed energy resources, customer utility programs, rate structures, regulatory considerations, and the layering effect of these components on power operations.
• Financial and/or people management experience in public and/or governmental agencies
• Industry certifications such as BPI, CEM, LEED, PgMP, or PMP
• Excellent oral and written communication skills.
• Experience integrating multiculturalism, diversity, and equity into program design and building those skills amongst direct reports.
• Ability to self-start, apply good judgment, and work collaboratively with very limited supervision.

Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.The full salary range for this position is $62.14to $72.40 per hour.
 
Application Process
Please submit the following with your online application: 

• A cover letter in which you clearly describe how your knowledge, experience, skills, and abilities prepare you for the job responsibilities and qualifications outlined in the job announcement 
• A current resume of your educational and professional work experience. 

Incomplete applications will not be accepted.
 
Who May Apply: This position is open to all candidates that meet the qualifications. Seattle City Light values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. Seattle City Light encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQIA , people with disabilities, veterans, and those with diverse life experiences.
 
Job offers are contingent on the verification of credentials and other information required by the employment process, including the completion of a background check. The background check will involve a criminal history check, which includes conviction and arrest records in compliance with the Seattle’s Fair Chance Employment Ordinance, SMC 14.17 and the City of Seattle Personnel Rule 10.3. A driving history review may be conducted in compliance with SMC 4.79.020. Applicants will be provided an opportunity to explain or correct background information.
 
The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans.
 
Want to know more about Seattle City Light? Check out our web page: https://www.seattle.gov/city-light/about-us/careers.