Section 8 Housing Choice Voucher Specialist

Job Description

Summary:

The San Marcos Housing Authority is accepting applications for the position of HCV Specialist. The duties of this position include a wide range of activities related to determining and documenting participant eligibility, income, rent and contractual relationships with owners in support of the Housing Choice Voucher Program (HCV) operations. The Housing
Specialist may perform admissions, re-certifications, interim adjustments, rent increases and deal with both participant and landlord problems.

Under the intermediate supervision of the HCV Manager, the Section 8 HCV Specialist follows department practices and procedures to ensure the efficient operation of the HCV Program. The Housing Specialist assist by briefing clients, completing leasing documents, maintaining owner contract, and performing related functions.

Responsibilities:

The Section 8 HCV programs consists of and the Housing Specialists will be responsible for the following:

• Manage voucher case load as assigned.
• Maintain Section 8 HCV waiting list.
• Conduct interviews for prospective and current participants and assist clients in office.
• Schedule and conduct annual and interim redeterminations of eligibility following established guidelines and procedures.
• Determine need for Interim Rent Changes and complete all required processing procedures.
• Prepare admission documents and submit completed file to the HCV Manager.
• Maintain working knowledge of existing HCV regulations and policies as they pertain to eligibility and briefings.
• Collaborate with other staff regarding department functions, procedure and client status, and request assistance, as necessary.
• Create, prepare and maintain tenant files, including filing and updating folders.

Skills/Experience

• Applicant must possess a high school diploma or equivalent.
• Must have a minimum of two (2) years work experience in the various aspects related to secretarial/administrative duties.
• Have basic computer skills.
• Ability to perform simple mathematical functions with accuracy (i.e. calculating income).
• Ability to interpret and apply regulations.
• Respect and maintain confidentiality of client interviews, information, and files.
• Organization and effective time management skills.
• Ability to work under pressure and be flexible.
• Good to excellent customer service and telephone etiquette skills
• Proficient oral and written communications skills
• Ability to multitask
• Ability to work independently and/or in a team environment.
• Able to work Monday through Thursday from 8:00 AM to 6:00 PM and Friday from 8:00 AM to 12:00 PM

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Case management: 2 years (Required)

Work Location: In person