The City of Salinas Community Development Department invites qualified candidates to apply for the vacant position of Temporary Permit Center Clerk. The Temporary Permit Center Clerk will provide excellent, front facing, customer service along with providing administrative support for the Permit Center. This position will perform a variety of duties that include but is not limited to: acting as a receptionist (greeter), routing customers to the appropriate division, answer phones and directing calls appropriately, scheduling inspections, data entry, receiving and distributing mail, preparing City Reports, and a variety of administrative tasks. The ideal candidate will be customer service oriented, have experience working with the public, and can multi-task in a high paced environment.

1. Acts as a receptionist; answers the telephone and serves the public at the Permit Services Division counter
2. Receives building plans for permit processing
3. Performs general, clerical and secretarial support services, including making appointments, arranging conferences and meetings, typing and filing, maintaining related accounting documents and reports, and checking and recording information
4. Calculates, processes and issues a variety of construction permits including building, electrical, plumbing, mechanical, swimming pool, re-roofing and demolition permits
5. Explains ordinances and procedures to owners, contractors, developers and the general public
6. Answers questions by phone and at the front counter
7. Schedules inspection requests, verifies that the sequence of inspections will maximize the efficiency of inspectors
8. Advises utility companies when utilities have been released for service
9. Accepts code violations and sub-standard housing complaints
10. Logs, processes and records complaints
11. Issues and renews business licenses for contractors and vendors
12. Makes basic reviews of building plans for the purpose of establishing construction valuation and computing plan check fees
13. Calculates applicable permit fees and other charges, issues refunds, and prepares receipts
14. Balances daily cash drawer
15. Issues abbreviated, vendor, and encroachment permits which include fees from planning, fire and public works
16. Operates two-way radio communication equipment, monitors radio requests and relays messages to inspectors
17. Compiles information and data for statistical and financial reports
18. Files permits, records inspection requests and performs a variety of duties
19. Assists customers by explaining the requirements for Workers’ Compensation Insurance certificates; receives and files these certificates for contractors/owners
20. Presents and explains basic permit requirements and restrictions to architects, contractors, builders and the general public
21. Presents and explains correction items needed on construction plans
22. Serves as Secretary to assigned Boards; attends meetings; takes, records, transcribes, types and distributes minutes of meetings; prepares and distributes notices, action reports, letters and other correspondence as required by action taken in meetings
23. Receives, sorts and distributes incoming and outgoing mail
24. Enters data into computer
25. May prepare, process and maintain personnel and payroll records for departmental staff
26. May prepare and process personnel actions, hiring requisitions, performance reviews, performance agreements, purchase orders, purchase releases, workers’ comp. forms or other internal documents
27. May process leave request forms for vacation, annual leave, sick leave, industrial leave, workers’ compensation, comp. time and flexible benefit.
28. May receive, sort and distribute payroll checks
29. May maintain leave balance report
30. Promotes and maintains safety in the workplace
31. Performs related duties as assigned

• Records management practices
• English usage, spelling, grammar and punctuation
• Office methods and equipment including filing systems
• Basic arithmetic
• Computer usage

• Learn operations, procedures, functions and policies of the Permit Services Division
• Provide the public with explanations and interpretation of the permit application process
• Read and interpret basic provisions of codes and ordinances
• Assist applicants with the completion of permit application forms
• Calculate required permit and plan check fees using appropriate fee schedules 
• Issue permits including building, plumbing, electrical, mechanical, re-roofing and demolition
• Operate adding machines, calculating machines, and office equipment
• Deal tactfully and courteously with the public
• Establish and maintain cooperative working relationships with City staff and the public
• Accurately and quickly enter a variety of information using computer terminals
• Perform a variety of tasks simultaneously
• Work well under stressful situations
• Communicate clearly and concisely, both orally and in writing

• The use of computer hardware and software for word processing and file management
• Keyboarding at a speed of 40 wpm.