POSITION DESCRIPTION

By demonstrating cultural competency in law enforcement, collective behaviors, attitudes and policies come together in order to effectively work through cross-cultural situations.

DUTIES AND RESPONSIBILITIES

The work below is representative of the scope of work performed within this job classification. Individual job duties will vary based on work assignment or location.

• Public Relations

• Explain animal control procedures to the public.
• Maintain the department’s Animal Control Facebook or other Social Media pages related to found, missing, and/or adoptable pets
• Work closely with local and surrounding Humane Societies to assist with placing and adoption of domestic animals

• Animal Control

• Apprehend and care for animals.
• Enforce various animal related statutes and ordinances.
• Respond to complaints concerning unwanted, escaped, or other nuisance animals.
• Interview crime victims/witnesses, record additional information gathered, explain procedures for successful prosecution.
• Investigate animal bite reports
• Maintain records of currently/potentially dangerous dogs for referral.
• Provide for the upkeep of the Animal Control Shelter and the Shelter’s needs to include pet foot, kennels, and other related general maintenance issues.
• Determine the appropriate disposition of animals.
• Work closely with local and surrounding Humane Societies to assist with placing and adoption of domestic animals.
• Liaison with local Veterinary Offices and RCTC Veterinary Technician Program to determine care of animals

• Maintain Records

• Prepare animal related incidents.
• Keep animal bite records and perform follow-up with Department of Public Health, victims, and animal owners.

• Other Related Duties

• Testify under oath in court as needed.
• Maintain liaison with DNR, Olmsted County Health Department, and other agencies.

• ESSENTIAL FUNCTIONS

MINIMUM QUALIFICATIONS

Education and Experience
U.S. Citizen
Eighteen (18) years of age
High school diploma or GED
Experience working with the public
Licenses and/or Certifications
Valid driver's license
Desirable Qualifications
Experience related to law enforcement
Experience working with computers and portable radios
Experience with general building maintenance
CPR/First Aid /Emergency Medical Technician (EMT) certification
Successful completion of an accredited veterinarian assistant or veterinarian technician program
Special Requirements
A background investigation including fingerprinting is required as a condition of employment.
Successful completion of the level 1 NACA (National Animal Control Association) training within 1 year, as a condition of hire.
The Animal Control Community Service Officer position requires individuals in the position are free from any physical, emotional, or mental conditions which might adversely affect the performance of the duties.

ADDITIONAL INFORMATION

KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of: police methods, practices, and procedures; the geography of the City of Rochester; local, state, federal laws, and city ordinances, pertaining to animal custody, quarantine, and disposal; proper techniques in the care and treatment of animals; animal collection and control methods; and first-aid methods, practices, and procedures.
Skill in: office practices, procedures and equipment, including operation of a personal computer, various programs, and data entry functions; listening and problem solving.
Ability to: learn departmental policies and procedures; maintain confidentiality of private information; work tactfully and effectively with the public at all times; remain calm, use independent judgment, and make proper decisions in non-emergency situations; work independently; speak and write English in a clear, concise, effective, and professional manner; read, understand and uniformly enforce laws, ordinances, rules and regulations; speak and understand additional languages; prepare accurate reports; understand and follow oral and written instructions, to learn assigned tasks, and adhere to prescribed procedures; react quickly, calmly, and correctly in emergency and difficult situations; establish and maintain effective working relationships with department personnel and to work with citizens from varied ethnic, racial, or economic backgrounds; work outdoors in adverse weather conditions; safely operate a motor vehicle; apprehend animals without personal injury or injury to the animal; work in close proximity and to have direct contact with a variety of animals for extended periods of time; perform cashier functions; and maintain, operate, and make minor repairs at the animal control facility.
PHYSICAL AND ENVIRONMENTAL CRITERIA
In compliance with the Americans with Disabilities Act, the following represents the physical and environmental demands for this position. The employee must be able to perform the essential functions with or without accommodation.
This position requires a majority of time spent either walking or sitting with some standing and lifting.
Weights of objects to be lifted, carried or pushed/pulled will range from ten (10) to (100) pounds.
Climbing of stairs is often required as well as movements such as balancing, stooping, kneeling, crouching, crawling, twisting, bending, reaching, handling, fingering and feeling.
Simultaneous and often repetitive use of the hands and feet are required.
Reaching overhead and in front of the body is sometimes required.
Excellent sensory skills are important (sight, hearing, and speech) as well as the ability to communicate effectively.
Work is performed both indoors and outdoors with environmental conditions such as inclement weather, heavy traffic, automobile fumes, hazardous chemicals, noise, and extreme heat and cold.