The City of Rialto Police Department invites applicants to serve as a Community Outreach Specialist. The selected candidates will be joining a department that employs just under 190 employees, servicing 28.5 square miles with a population that exceeds 100,000 residents and just over 50,000 daily visitors. The ideal candidate will demonstrate the ability to utilize effective forms of communication, respond to a variety of requests for the city and general public; multi-task under pressure; meet deadlines, and work flexible hours including nights, weekends, and holidays.
DEFINITIONDISTINGUISHING CHARACTERISTICSESSENTIAL AND MARGINAL FUNCTION STATEMENTS--Essential and other important responsibilities and duties may include, but are not limited to, the following:
Essential Functions:

1. Perform a variety of non-sworn, uniformed, and technical duties in support of Police Department field operations, support operations and activities; serve as a liaison between the community and the Police Depart¬ment for crime preven¬tion purposes.
2. Basic collection, processing, recording of evidence in according to established procedures and standards; photograph crime scenes and traffic accidents; process and prepare film for displays; record and process evidence for court testimony. 
3. Develop and conduct Neighborhood Watch programs, Crime Free Multi-Housing programs, attend meetings; establish contacts through door-to-door recruitment and surveys; make various public presentations.
4. Perform duties in support of neighborhood and business security programs and crime abatement; inspect residential commercial and industrial properties and recommend security measures; conduct meetings and presentations.
5. Coordinate and participate in Police Department activities with other departments, divisions and outside agencies; serve as a liaison on special projects and police programs. 
6. As assigned, take reports of crimes where the situation is appropriate and in accordance with Department policies and procedures. 
7. Respond to general inquiries from the public, on the phone, online, social media or in the field; relieve sworn police personnel as needed; photograph and fingerprint individuals as needed; retrieve needed information from the public and direct to Police personnel as appropriate. 
8. Participate in a variety of special projects as directed by higher level supervisory staff; prepare, write, edit and distribute newsletters, pamphlets and other informational materials. Operate Social Media platforms and serve as the Department’s point of contact for members of the public.
9. Deliver emergency and non-emergency messages; prepare a variety of correspondence; maintain various files, records, conduct public presentations and effectively communicate with members of the public in various forums.
10. Operate various government and non-government databases, enter and retrieve data; conduct back¬ground and records checks as assigned, remain current with police databases and compliant with state and federal regulations. 
11. File criminal complaints with the District Attorney's Office. Testifies in court as required.
12. Serves as a representative of the Police Department to the public, promoting citizen cooperation. Provide factual information, explain procedures, and participate in crime prevention education activities. 
13. Work with the public and private organizations in facilitating alternatives to homelessness, coordinate resources and assist individuals with transitional housing. 
14. Prepares reports, updates and maintains files on all assigned investigations or government services. 
15. Effectively utilize police radios and electronic systems. 
16. Maintain a variety of records and files in assigned program area. 
17. Working with commercial and industrial business recommending safety programs, safety protocols and business watch programs. 
18. Perform related duties and responsibilities as required. 

Experience and Training Guidelines:Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:Experience:
Three years of increasingly responsible civilian police program experience.
Training:
Equivalent to the completion of the twelfth grade, preferably supplemented by the completion of college level coursework in a Criminal Justice, Police Science, or a related field.
License or Certificate:
Possession of a State of California driver’s license, and the ability to maintain insurability under the City’s vehicle insurance program.
 
Knowledge of:

• Police operations, services and activities of a municipal police depart¬ment serving a large community. 
• Law enforcement principles and practices and their applica¬tion to a wide variety of services and programs. 
• Technical and administrative methods of law enforce¬ment including identification, care and custody of property. 
• Methods and techniques of obtaining fingerprints. 
• Community demographics as they relate to crime prevention, Crime Free Muti-Housing programs and abatement programs. 
• Methods and techniques of evidence collection and preservation. 
• Modern office procedures, methods and computer equipment including computers and supporting word processing and spreadsheet applications. 
• Methods and techniques of interviewing.
• Methods and techniques of conducting meetings and presentations. 
• Rules and regulations governing safe working practices. 
• Principles and practices of filing and record keeping. 
• Proper English usage, spelling, punctuation and grammar. 
• Pertinent Federal, State and local laws, codes and regulations.

Ability to:

• Perform technical duties in support of assigned police operations and activities including community programs, basic evidence collection and crime reduction programs.
• Interpret, explain and apply a variety of ordinances, municipal codes, rules and regulations. 
• Prepare reports, letters and other written documents.
• Maintain confidential files and records. 
• Respond to requests and inquiries from the general public.
• Provide assistance in processing and maintaining evidence and property. 
• Establish and maintain effective working relationships with those contacted in the course of work. 
• Clearly and concisely author written documents.
• Exercise effective interaction and communication with others. 
• Effectively and cohesively work with public and private organizations. 
• Properly utilize police radios in accordance with governing guidelines.

Application Procedure:Selection Process: Background Check Process
Applicants are subject to the successful completion of an in-depth background investigation conducted by the Rialto Police Department as well as a physical examination including a drug screening. The background investigation is a rigorous process. A typical background investigation includes but is not limited to: background interviews with individuals designated by the Rialto Police Department (this may include current and former co-workers, friends, relatives, neighbors, or any other relevant individual), criminal background check, credit check, polygraph examination, and psychological evaluation. Candidates may be disqualified from further consideration during the background investigation for a variety of reasons including if they have: an excessive number of traffic citations and/or collisions; arrests and/or convictions; a history of illegal substance abuse; poor credit history (factors include bankruptcy, foreclosures, liens and repossessions); or thefts from a previous employer. For clarification of any of the above disqualifying reasons, please call the Police Department Personnel and Training Unit at (909) 421-4926. The following list describes some areas that are covered in the background investigation:

• Your relatives, references, and acquaintances are asked to comment on your suitability for this position.
• The information supplied regarding your educational history is examined and verified.
• You must list a history of your residences.
• Your work history and experience are examined with regard to your dependability, relationships with fellow workers, trustworthiness, and general job performance.
• Military service records are subject to verification.
• The background investigation considers your management of personal finances (however, being in debt does not automatically disqualify you).
• Your criminal, driving, and insurance records are evaluated.

Veterans Preference Credit Eligibility:E-Verify: