Job Description

The Optimist Community Center Recreation Program Analyst (Assistant Center Director) plans, organizes, and directs the operations and activities Optimist Community Center personally with the Center Director or through subordinate employees. Central duties include the ability to dynamically engage the community and conduct outreach to underserved populations to develop and market programs for diverse ages and populations. Additionally, this role supervises part time staff and volunteers.
Optimist Community Center:
Optimist Community Center, built in 1973 is a 10,800 square foot facility located in the North Raleigh on 30.7 acres of land adjacent to Optimist Pool. The community center has a conditioned gymnasium, medium size classroom, and a warming kitchen. The Park includes a recently renovated playground, nature amphitheater, tennis courts, baseball and softball fields, and a connection to the Shelley Lake Greenway Trail. Optimist Community Center also manages North Hills and Cedar Hills Parks. Optimist Community host a variety of recreation programs, activities, and camps including volleyball, pickleball, fitness, and art for preschoolers through adults.
This position works at a community center that is open 7 days a week. Flexibility is required to be available for staff meetings, facility events, and providing coverage to part-time staff.

Duties and Responsibilities

• Assist with managing general and revolving funds, tracking and reporting of expenses and analysis of facility spending needs and procures supplies for facility and program operation.
• Assist with coordinating facility rentals and offsite amenities.
• Assist with developing, delivering and enhancing new and existing facility programs and special events for an 81 hours/week facility and oversees class observation and instructor evaluation.
• Assist with recruiting part-time staff including front desk support, certified instructors, and internal partnerships for program implementation.
• Provides customer service to patrons and the community, acting as a first-line departmental representative at public meetings and Neighborhood Registry Groups as well as managing patron complaints, refund requests, transfers or other exceptions.
• Assist with administration of athletic leagues and communicates with involved parties regarding inclement weather, evaluation of fields, participant safety and canceling/rescheduling games.
• Assist with resource teams, public leadership groups and citizen planning committees.
• Assist with regularly inspection of the facility and park areas and submits service requests for maintenance as needed.

Typical Qualifications

Education and Experience:
Bachelor's degree in parks and recreation, business, or public administration or directly related field and up to one year of related experience.
OR
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.
Licensing/Certifications:
CPR/First Aid/AED/EPI certification, or the ability to obtain within 60 days post-hire.
Preferred Licensing and Certifications:

• Certified Parks and Recreation Professional (Note: City of Raleigh additionally offers support in obtaining this certification).
• Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire.
• Five years of professional parks and recreation programming, planning and/or facility management experience.

Additional Information

Knowledge of:

• Principles and practices of program administration and management.
• Principles and applications of critical thinking and analysis.
• Principles and methods of qualitative and quantitative research.
• Best practices, trends and emerging technologies.
• Project management principles.
• Modern budget practices.
• Supervisory principles, practices and techniques (based on assignment).
• Techniques and methods for organizing, prioritizing, assigning and monitoring work (based on assignment).
• Practices and methods of coaching and leading the work of others (based on assignment).
• Applicable federal, state and local laws, codes, regulations (based on assignment).
• Customer service principles.
• Specialized equipment relevant to area of assignment.
• Modern office technology.

• Managing a project or program.
• Gathering data, analyzing findings and applying logic and reason.
• Coordinating deadlines, prioritizing work demands and assigning/monitoring work performed.
• Researching industry trends, solutions and best practices.
• Interpreting, monitoring and reporting financial information and statistics.
• Authoring and preparing original reports, documents and presentations.
• Monitoring project schedules, status and compliance.
• Supervising and evaluating staff performance (based on assignment).
• Training and coaching staff (based on assignment).
• Interpreting and applying applicable laws, codes, regulations and standards (based on assignment).
• Providing customer service.
• Utilizing a computer and relevant software applications.
• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction.