• Answers emergency and non-emergency telephones and conducts interviews with callers to determine the nature of call, priority and appropriate response and/or action.
• Dispatches Police Department units and, as necessary, Public Works and Fire units.
• Takes police reports and processes requests for routine information received both in person and by telephone or radio.
• Performs a variety of clerical duties including: typing police reports; confirming warrants; taking reports from citizens; fingerprinting; and processing of applicable reports and records.

• High school graduation or GED equivalent.

• One year of public safety dispatching experience.

• Valid California driver's license.
• Basic POST Dispatcher certificate

• Generally accepted office practices and procedures and of standard office equipment including personal computers.

Skill to:

• Respond correctly, calmly and quickly under emergency conditions.
• Deal effectively with the public and maintain effective working relationships with others contacted in the course of work.
• Communicate clearly and precisely.
• Correctly apply established department policies and procedures in the dispatch of emergency units.
• Accurately type statistical data at a rate of not less than 35 wpm, using both typewriter and word processor.
• Prepare and maintain accurate records and reports.