This is a full-time CONTRACT position with the same benefits as Regular full-time. Most contracts are renewable for terms of one year.

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Starting Salary: $17.66 per hour

Who We Are

Orlando, The City Beautiful
 
For most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do business. List after list has Orlando as one of the fastest growing cities in America. We’re transitioning from our role as the young upstart to a more mature, global city.
This didn’t happen by accident. Together as a community, we developed a shared vision for our city focused on creating partnerships and we’ve transformed Orlando from a place that was packed with potential into a city on the rise.
 
Our vision ensures we are an inclusive, compassionate community that is generating jobs, becoming the most sustainable city in the nation, keeping our community safe, making it easier to get around, and increasing the quality of life. Together, we can continue realizing all our city’s potential.
Come be part of our community with the City of Orlando.

NATURE OF WORK:
 
Under the direction of the Customer Service Supervisor, this position performs responsible work involving the processing and issuance of permits and/or review and issuance of Business Tax Receipts within the Permitting Services Division. Utilizing customer service skills, exercising discretion and incorporating tact and diplomacy to explain basic code requirements and office policies in person, over the phone and electronically.

High school graduate required plus six (6) months customer service experience involving public contact, preferably in zoning, building, engineering, fire protection, planning, business tax receipts required or related areas; or an equivalent combination of education, training and experience. Must be able to type 25 CWPM, effectively communicate both verbally and in written form and possess basic computer skills

Typing Test Information:

• Tests are administered by invitation only.
• Only applicants meeting the minimum qualifications will be invited via email. Invitations will be sent to the email address listed on the application.
• Applicants will have (3) three days from the date of the invitation to complete the test. Tests may be completed virtually or onsite.
• Applicants are allowed one opportunity to pass the typing test within a posting period or any given 30 days. Scores are valid for one year

• Two (2) years of direct experience for an associate degree;
• Four (4) years of direct experience for a bachelor's degree;
• Six (6) years of direct experience for a master's degree; or 
• Nine (9) years of direct experience for a doctoral degree