1 Principal IT Analyst (Systems, Applications, or Operations Division) Job in Ontario, CA

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Principal IT Analyst (Systems, Applications, or Operations Division)

City of Ontario

Ontario, CA | Full Time

$90k-112k (estimate)

8 Months Ago

Principal IT Analyst (Systems, Applications, or Operations Division)

City of Ontario Ontario, CA

$90k-112k (estimate)

Full Time | Public Administration 8 Months Ago

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City of Ontario is Hiring a Principal IT Analyst (Systems, Applications, or Operations Division) Near Ontario, CA

Principal IT Analyst

Salary displayed includes 9.5% general salary increase effective July 2, 2023.

An additional 9.5% general salary increase will be applied effective July 2024.

Do you enjoy supporting software applications, database administration, network administration and geographic information systems? Are you interested in gaining valuable experience to expand and develop in the field of Information Technology? Are you interested in working with the fastest growing City in the Inland Empire?

If so, the City of Ontario has the perfect position for you!

The Information Technology Agency INVITES YOU to apply

to join the team as a Principal IT Analyst.

The Principal IT Analyst is assigned to one of the three divisions based on background and experience. Candidates have the option to select which division they would like to be considered for.

Please click on the link below to take a look at the Job Brochure for Principal IT Analyst and learn more about the position for each division, the benefits, & the City of Ontario!

CLICK HERE - Principal IT Analyst Job Brochure Link

Please note the following procedures will apply to this recruitment:

Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. Qualified applicants are encouraged to apply early as this recruitment may close at any time without notice.

This recruitment will result in an eligibility list, which may be used to fill future vacancies within all three (3) IT Departments as they become available.

The Eligibility List will consist of both internal and external applicants who meet the qualifications and successfully complete any required selection processes.
Hiring departments will have the option to consider internal applicants on the Eligibility List prior to considering all candidates on the Eligibility List.

The essential functions typically performed by the Principal IT Analyst include the following:

Supervises and directs the activities of staff including employee selection, work assignment, performance evaluations, employee development, disciplinary action, and complaint resolution.
Provides direction to and supervision over teams engaged in the development, implementation, and maintenance of highly complex systems.
Leads, coordinates, and reviews the work plan for projects and systems within assigned team; meets with staff to identify and resolve problems; assigns work activities and projects; monitors workflow; and reviews and evaluates work products, methods and procedures.
Analyzes and evaluates existing complex systems; makes recommendations for improvements and enhancements to current systems based upon business requirements.
Evaluates and recommends professional consulting services for assigned project areas; participate in the selection of and monitors the work of professional consultants retained for project related studies, reports, and programs.
Develops and implements recommendations for new automated systems.
Coordinates the testing of new software releases, patches, updates, and other system maintenance; diagnoses and troubleshoots technical and functional problems; analyzes and resolves complex problems.
Provides guidance and support for a variety of citywide information technology systems and applications.
Maintains and updates citywide information technology systems and applications through programming or the use of the system / application's administrative functions.
Defines and develops functional user training requirements; oversees preparation of related training efforts and materials.
Provides research, analysis, design, and problem resolution to determine and develop recommendations for best practice information systems solutions.
Other duties may be assigned based on assignment.

Education
Bachelor's degree or equivalent from an accredited college or university in Computer Science, Information Technology, or a closely related field. Additional related experience may be substituted for the required education on a year for year basis.
Proof of successful completion of a bachelor’s degree must be provided by way of attachment to your online application or as an email attachment sent to the Hiring Agency Representative at, or before, time of the reference check process.Acceptable forms of proof include Unofficial Transcripts, Official Transcripts, Photos and/or Photocopies of Institutional Degree/Certifications.NOTE:Failure to provide the required documentation at, or before, time of the reference check process will result in disqualification.
Experience
Five years of experience supporting enterprise information systems, including two years of project lead or supervisory level experience in the direction and coordination of complex projects.
License
Valid California Class C driver's license and an acceptable driving record at the time of appointment and throughout employment.
Special Requirements
Ability to work weekends, evenings and holidays as assigned.
Desirables

Certifications related to project management, information technology, systems, network, or programming.
Experience planning for system obsolescence and futureproofing.
Experience managing and administering modern Cloud SAAS systems such as Microsoft Office365, Workday HCM and Finance (full suite).
Experience managing the support and maintenance of on-premises Microsoft Windows-based systems such as Accela.
Experience managing, implementing, and supporting the ServiceNow platform for Portfolio Management, Project Management and Performance Analytics.
Background in or working knowledge of government operations and supporting systems, including, but not limited to, Police/Fire Dispatch, Airport Operations, Land Management, Finance, Human Resource Management, Utilities and Public Works.

IMPORTANT INFORMATION- Please read thoroughly

BACKGROUND CHECK REQUIREMENTS

As part of their duties, Systems Analyst's may be assigned to work in the Ontario Police Department facilities or will have access to Police Department information systems. As a result, employment in this position is subject to the satisfactory completion of a background investigation conducted by the Ontario Police Department. This background investigation will include the passing of a polygraph test. Candidates may be disqualified from further consideration during the background investigation for a variety of reasons including but not limited to: an excessive number of traffic citations and/or collisions; arrests and/or convictions; a history of illegal substance abuse; poor credit history (factors include bankruptcy, foreclosures, liens, repossessions, and recency); or thefts from a previous employer. For clarification of any of the above disqualifying reasons, please call Police Department Background Unit at (909) 395-2820. The following list describes some areas that are covered in the background investigation:

Your relatives, references, and acquaintances are asked to comment on your suitability for this position.
The information supplied regarding your educational history is examined and verified.
You must list a history of your residences.
Your work history and experience are examined with regard to your dependability, relationships with fellow workers, trustworthiness, and general job performance.

Military service records are subject to verification.
The background investigation considers your management of personal finances (however, being in debt does not automatically disqualify you).
Your criminal, driving, and insurance records are evaluated.

Additionally, Principal IT Analyst's may be assigned to work at the Ontario International Airport Authority (OIAA) and must possess the ability to pass all background/reference checks, knowledge examinations, as well as aptitude tests necessary to obtain and maintain a security badge to access secured areas of the Ontario International Airport. Applicants must pass a Criminal History Record Check (CHRC) and Security Threat Assessment (STA) prior to receiving a security badge.

How to Apply
Apply online by clicking on the "Apply" link at the top of this announcement. If this is the first time applying for a position using governmentjobs.com, you will be prompted to create a new user account, otherwise log in with your user name and password. Your application and responses to any supplemental questions will be used to evaluate your qualifications for this position. It is suggested that your application include the following:

List any relevant experience and education that demonstrates that you qualify for the position.
List all periods of employment for at least the past 10 years, beginning with your most recent or present employer (including, if applicable, all employment with the City of Ontario).
Separately list each position held, including different positions with the same employer.

A resume may be attached to your application but will not substitute for the proper completion of your application. Applications that are not properly completed may be rejected.

NOTE: Transcripts from colleges, universities or technical schools outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or credential evaluation report will result in your application being rejected and you will not be able to continue in the selection process for this position.

All appointments to this position are required to provide proof of completion of the listed education requirements. Acceptable forms of proof include Unofficial Transcripts, Official Transcripts, Photos and/or Photocopies of Institutional Degrees/Certifications. This must be provided by way of attachment to your online application or as an email attachment sent to the Hiring Agency Representative conducting the reference check. Failure to provide the required documentation at, or before, time of the reference check process will result in disqualification

If you require clarification on this requirement, please call the City of Ontario Recruitment Team at (909) 395-2035. Supplemental Questions

To complete your application for this position, you will be prompted to respond to supplemental questions. This information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed.

Incomplete responses, false statements, omission, or partial information may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application.

Please provide succinct, concise, descriptive, and detailed information for each question. If you have no experience, write "no experience" for the appropriate question.

Email Notices

Email is the primary way that Human Resources or the hiring agency/department will communicate with you. Please check your email account (including the SPAM folder) on a regular basis for any emails related to the application or selection process. Emails from the City of Ontario will come from "@ontarioca.gov" or "governmentjobs.com." If you change your email address after submitting your application, please visit governmentjobs.com and update your profile.

Frequently Asked Questions

If you have any additional questions regarding the application process, please refer to our Frequently asked questions page.

Completed applications will be reviewed and only qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the City, will be invited to participate further in the selection process.