The City of Novi, home to an estimated 60,000 residents, seeks an individual to join the City Clerks team as an Account Clerk I. This individual will provide clerical and general office support to the Department. Novi is a vibrant and diverse community. Still growing, the community is thoughtfully developed and offers many activities and services to its residents, community members and employees.

Responsibilities include:

• Responds to various customer inquiries; explaining City policy and procedures;
• Handles telephone, counter and written inquiries, provides information and refers customers to proper City employees or departments when necessary;
• Perform a variety of activities in the conduct of elections and election law, including voter registration and issuance of absentee ballots;
• Keeps up-to-date with applicable ordinances, regulations and laws as they relate to the position/department;
• Demonstrates continuous effort to improve operations, streamline work processes and work cooperatively and jointly to provide quality, seamless customer service
• See job description for further details

Qualifications include:

The team-oriented candidate will exercise exceptional communication & customer service skills. Successful candidates must have the ability to type and data input a minimum of 40 WPM. Required education level includes a high school diploma with some college preferred.

Salary: $46,217 with a comprehensive benefit package

Hours: 8:30am-5:00pm Monday-Friday and mandatory OT at election time.

Snapshot of our Benefits:

• Generous paid time off including 14 paid holidays per year
• Robust Employee Wellness & Engagement program. Past events have included Beautification Day, Mental Health Awareness Seminars, Cooking Well Series, BaconFest, Heart & Vascular Screenings, and Yoga at Work!
• Wellness Reimbursement Program
• Cafeteria Health Insurance Plan
• Dental insurance provided by the City of Novi
• Life insurance provided by the City of Novi
• 401a retirement plan & retiree health savings account with employer contribution
• Optional Roth IRA & 457 retirement plans
• Various personal and professional growth training resources
• Tuition reimbursement program and Public Service Loan Forgiveness eligibility

To Apply: Apply promptly with a cover letter, resume, and by completing a City of Novi application by visiting cityofnovi.org. Questions can be directed to the City of Novi Human Resources department by email: humanresources@cityofnovi.org or phone: (248) 347-0452. EOE