JOB SUMMARY

Under the direction of the Recreation Supervisor, the employee is responsible for maintaining outstanding customer service as a representative of Surf ‘n Slide Water Park, processing sales quickly, accurately and efficiently, cash register operations, answering questions and safeguarding company assets.

ESSENTIAL FUNCTIONS

• Ensure that each customer receives outstanding service by providing a friendly environment
• Answer customers' questions, and provide information on procedures or policies
• Greet customers entering establishments
• Communicate customer requests to management
• Accurately and efficiently ring in registers 
• Accurately maintain all cash and at the registers
• Accept reservations in ActiveNet for picnic shelters and rentals
• Process season pass applications and create season passes
• Maintain an awareness of all prices, promotions and advertisements
• Request information for using paging systems
• Compile data for the zip code survey
• Assist with maintenance standards to present a desirable image
• Maintain orderly appearance of register area and supplies stocked
• Stock shelves, displays and return misplaced items to shelves
• Perform general cleaning duties
• Perform other related duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED BY THE POSITION

• Knowledge of functions of a cash register and calculator, or ability to learn
• Knowledge of basic arithmetic such as addition, subtraction, multiplication, and division
• Ability to interact with general public in a manner consistent with providing high quality customer service
• Ability to enforce regulations in a fair, impartial and polite manner
• Ability to deal with staff and public in a professional, team-oriented manner
• Ability to anticipate and prevent accidents
• Ability to work cooperatively with others

PHYSICAL DEMANDS/WORK ENVIRONMENT

ENVIRONMENT:

• Indoor and outdoor environment
• Working varied hours including weekends, evenings and holidays

PHYSICAL ABILITIES:

• Climbing
• Standing for extended periods of time
• Lifting heavy objects which weigh fifty (50) pounds or more
• Walking
• Reaching overhead and above shoulders
• Kneeling or crouching
• Hearing and speaking to communicate information
• Reading and writing to communicate information
• Seeing to monitor activities
• Sensing hot and cold

HAZARDS:

• Exposure to dissatisfied or abusive individuals
• Exposure to heat
• Exposure to electrical equipment
• Exposure to moving and sharp equipment
• Exposure to cold
• Exposure to cleaning materials and chemicals
• Exposure to body fluids
• Exposure to distressed, non-swimming, and ill people

MINIMUM QUALIFICATIONS

• Previous cashier experience highly desirable
• All applicants must be able to successfully pass a background check process which includes reference checks and criminal history checks, or other. 

The City of Moses Lake is proud to be an equal opportunity employer. Our objective is to provide equal opportunity in all terms, conditions, and privileges of employment for qualified applicants and employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran.

This is a seasonal position which does not offer benefits.