Position Summary
The person in this position, performs the full range of custodial duties related to the care, routine maintenance, and cleaning of the Milbank City Offices and Visitor Center; moves furniture and equipment to ensure thorough cleaning; interacts with and provides basic information and assistance to the public; keeps adjacent sidewalks clean of debris or snow; care for shrubbery and plants on the grounds; and performs related work as required.
Examples of Typical Job Functions (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Performs various custodial duties, including sweeping, mopping, vacuuming, dusting, and polishing to ensure the highest level of safety for public and staff use.
• Washes windows, mirrors, and walls.
• Dusts and polished furniture, woodwork, fixtures, and equipment.
• Cleans and sanitizes restroom facilities and fixtures including sinks, urinals, and toilets; replenishes supplies in restrooms.
• Sweeps, vacuums, mops floors; vacuums and shampoos carpets.
• Cleans furniture and counter tops.
• Empties, cleans, and sanitizes waste receptacles.
• Performs preventative maintenance and minor maintenance and adjustments on equipment, appliances, facilities, and buildings, including replacing light bulbs and cleaning air vents.
• If unable to fix, identifies and reports building maintenance needs to appropriate staff.
• Interfaces with the public in a non-disruptive manner; answers questions and provides standard information to the public if working in a public facility.
• Observes safe working practices, including maintaining storage areas in a safe condition.
• Maintains records of maintenance and cleaning activities; maintains inventory of equipment and supplies.
• Sets up for events in the Visitor Center, and/or cleans in between events when multiple events scheduled over weekends.
• Assists groups using facility as requested, may explain or enforce facility rules.
• Performs other duties as assigned.

Qualifications

• Knowledge of:
• Methods, materials, and equipment used in custodial work and basic and preventive building maintenance.
• Proper cleaning methods and the safe usage of cleaning materials, disinfectants, custodial tools, and equipment.
• Use and minor maintenance of hand and power tools and equipment used in custodial work.
• Basic facility maintenance techniques and materials.
• Basic principles and procedures of record keeping.
• Safe work methods and safety practices pertaining to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and city staff.

Ability to:

• Use and operate a variety of custodial equipment, including vacuum cleaner, wet/dry vacuum, carpet extractor, high pressure washer, buffer, mop, and broom.
• Clean and care for assigned areas and equipment.
• Meet and deal tactfully and effectively with the public.
• Use a variety of small hand tools.
• Follow city policies and procedures related to assigned duties.
• Understand and follow oral and written instructions.
• Organize own work, set priorities, and meet critical time deadlines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Supervisory Responsibility
Receives general supervision from the City Administrator or assigned designee. Exercises no supervision of staff.
Work Environment
Employees work in buildings and facilities and are occasionally exposed to loud noise levels, controlled temperatures, confining workspace, chemicals, mechanical and/or electrical hazards, and
hazardous physical substances and fumes.
Physical Demands
Must possess mobility to work in various city buildings and facilities; strength, stamina, and mobility to perform medium physical work, operate varied hand and power tools and related equipment; vision to read printed materials; and hearing and speech to communicate in person and over the telephone. Finger dexterity is needed to operate the above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects up to
50 pounds.
Position Type/Expected Hours of Work
This is a full-time position. A typical workday would be from 6:00 a.m. to 3:00 pm. Occasional evening and weekend work may be required as job duties demand.
Travel: None.
Required Education and Experience
Equivalent to the completion of the twelfth (12th) grade, and one (1) year experience in the cleaning and maintenance of buildings, preferred.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of responsibilities, duties or tasks that are required of the employee for this job. Responsibilities, duties
and tasks may change at any time with or without notice.