Overview

The City of Louisville is actively recruiting a Geographic Information System (GIS) Manager. This position will report to the Director of Information Technology and will be a program manager. Join our incredible team of go-getters and together, we'll take The City of Louisville by storm, one successful project at a time! We are an award-winning small city, and offer exceptional overall staff experience, with outstanding benefits and a City Council and leadership team focused on remaining an "employer of choice" in our region. The City of Louisville is committed to providing a healthy culture with strong values. In 2018, City Staff updated the City’s strategic plan, Mission, Vision and updated its values to ICARE, which stands for Innovation, Collaboration, Accountability, Respect, and Excellence. The City of Louisville Information Technology (IT) partners across the organization to provide simple, sustainable, and supportable solutions in a fun and creative environment. We see our results every day, as our solutions and partnerships impact staff and citizens directly. The City of Louisville IT is motivated to assist in the improvement of business processes, and we embrace change. We readily adapt to new challenges. We are committed to learning and growing. If you want to be on the front lines of change and push big projects forward, this role is for you! The Geographic Information System (GIS) Manager is responsible for management of the City’s GIS systems, projects and spatial application support. The position, in collaboration with all relevant City stakeholders, manages the architecture and design, maintenance, implementation, support and integration for all spatial data systems and projects. The City maintains an Enterprise Licensing Agreement (ELA) with ESRI. This position is an individual contributor and is managing the GIS program for the City of Louisville.

Your areas of knowledge and expertise that matter most for this role:

• Designs key aspects of the architecture of GIS solutions, including user interface, database, presentations, and infrastructure as necessary to grow our GIS enterprise service area.

• A desire to create operational excellence in the development of spatial data systems across the entire City organization in partnership with all City stakeholders.

• Industry and technical specific training and certifications related to the role. Examples are GIS Professional (GISP) and ITIL v3 or v4 Foundations certifications.

• Proven history and examples of successful completion of innovative GIS projects.

• Ability to scope, coordinate, implement and support GIS and technology projects both with internal staff and GIS third party vendors

Examples of Duties

• Exceptional problem solving and critical thinking abilities.

• Ability to manage and recommend a GIS budget.

• Ability to assess and apply industry best practices to create a stable, supportable, and predictable GIS infrastructure.

• Exceptional communication skills, both written and in-person.

• Experience creating and delivering effective training materials and documentation that is applicable to all levels of stakeholders.

• Ability to remain objective and to reach consensus by engaging in conversations with many stakeholders with a wide array of demands.

• Ability to prioritize multiple high priority GIS demands and negotiate realistic expectations with a high level of customer service and responsiveness.

• Lead and engage the City’s GIS governance group to develop and maintain a GIS roadmap and develop policy and standards.

• Design, develop, write, implement, and maintain a centralized geographic information system that accommodates and optimizes use by all departments.

• Facilitates installation, maintenance and upgrades of GIS hardware and software on personal computers and servers.

• Improves work processes by creating and improving spatial data collections and GIS technology.

• Supports and trains GIS stakeholders with all GIS desktop applications. Coordinates the centralization of spatial datasets to a central ESRI SDE database.

• Coordinates collection and maintenance of spatial layers in support of critical enterprise business applications (Lucity, EnerGov, Utility Billing, Sales Tax, etc.)

• Convert Lucity legacy maps with ESRI Portal maps.

• Support the update of GIS data, based on GPS, as-builds and staff edits using Lucity tools.

• Support continuous improvement of all GIS-centric enterprise applications, Lucity, EnerGov, Sales Tax, Utility Billing, etc.

• Support, train, and manage projects of Public Works, Planning, Parks & Open Space GIS Staff.

• Configure and maintain the integration between Lucity and GIS for editing and updating through both GIS and Lucity software.

• Configure and maintain the integration between EnerGov and GIS for editing and updating through both GIS and EnerGov software.

• Maintain an accurate City residential and commercial address layer.

• Maintains partnerships with external vendors and consultants to coordinate support and acquisition of external data collections.

• Support and train stakeholders with spatial data collection using industry GPS devices, tools and applications.

• Manage data collection and the updating of features by staff. Perform ad hoc map creation for stakeholders and special projects.

• Maintain GIS spatial data level security to ensure proper rights and permissions are in place to maintain productivity. Maintain and regularly audit security to provide integrity and safety for all datasets and processes.

• Develop GIS programs that enable data analysis and map production using modern ESRI software programming and macro languages, and advanced database setups.

• Establish standards for mapping, documentation, data storage and retrieval, and programming, and overall quality.

• Designs and develops tools for displaying or retrieving GIS information from relational databases using modern database utilities.

• Maintain a GIS ticket queue to provide prioritized support for issues and requests.

• Coordinates with departments to plan, design, and implement procedures that enhance access and responsiveness of GIS.

• Determines appropriate data compression techniques, resolutions, sizes, color map, and depths to ensure that images and graphics are delivered at a sufficient speed and quality for optimal intended media output.

• Research and sources GIS solutions and vendors to provide continuous improvement.

• Maintains up-to-date knowledge of industry trends and best practices for GIS applications and participates in local, regional and state groups focused on GIS.

• Perform database administration and maintain GIS infrastructure, architecture, upgrades, patching and versioning of all GIS systems. Work with IT Systems Administrator to ensure backups and business continuity of all GIS systems.

• Oversees publication of data to ESRI ArcGIS Online and ArcGIS Server.

• Performs and oversees database maintenance and enhancements.

• Serve in a supportive role for emergency management by providing mapping and analysis to aid in situational awareness during the course of events and critical incidents.

General Qualifications

• Bachelor’s degree in Geography, Geology, Civil Engineer, or Information Systems.

• Seven - ten (7-10) years of progressive experience in programming, digitizing, and drafting maps using GIS applications.

• Background, experience, and certification in the following platforms: ESRI GIS Software (ArcGIS Enterprise desktop and server, ArcPro, ArcMap, and ArcGIS Online), Autodesk, Microsoft SQL, Trimble, and Microsoft Office products.

• Experience in the public sector desirable.

• An equivalent combination of education and work experience may be considered.

• Seven - ten (7-10) years of enterprise application experience, including analysis, design, implementation, and support.

• Two - four (2-4) years of project management experience in a proven methodology.

• Experience working on and leading cross-functional teams (both technical and non-technical) to produce successful application implementations.

• Experience producing technical documentation and application specific training materials.

• Exhibits regular and reliable attendance but is flexible in meeting the needs of employees and the department.

Additional Information

• Positive communication and interpersonal skills and the ability to establish and maintain effective working relationships with all levels of staff and customers.

• Demonstrated ability to keep information confidential.

• Ability to provide information clearly and concisely.

• Ability to multitask and prioritize appropriately.

• Self-starter, creative thinker with the ability to work independently and within a team environment while maintaining a high level of accountability.

• Brings new ideas and concepts to the City as a way of enhancing the City's processes and procedures.

• Proven ability to solve problems and provide solutions.

• Proven ability to make sound decisions and think critically.

• All employees must model and demonstrate City values at all times during the course of employment; to include: Innovation, Collaboration, Accountability, Respect and Excellence.

PHYSICAL REQUIREMENTS OF THE JOB: While performing the duties of this job, the employee is regularly required to sit; use hands and fingers; handle or feel objects, tools, or controls; and speak or hear. The employee is occasionally required to walk and reach with hands and arms. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: This position has the option for a hybrid environment for up to 3 days per week.

OTHER NECESSARY REQUIREMENTS: Successful candidates may be required to complete a pre-placement physical and substance screen prior to employment. A background investigation will be performed on qualified candidates.

EQUAL OPPORTUNITY EMPLOYER: The City of Louisville offers Equal Opportunity for employment and advancement to all qualified applicants and employees. It is the City's policy not to discriminate on the basis of race, religion, creed, sex, age, national origin, ancestry, disability gender, status as a veteran, and basis of disability or any other federal, state, or local protected class unless related to a bona fide occupation qualification. This policy applies to all aspects of employment and the provision of the municipal services. The Human Resources Director has been designated as the compliance coordinator for persons with disability seeking employment and will provide reasonable accommodations for testing and employment to qualified applicants.