Operates radio, telephone and related communications equipment to receive and relay information; prioritizes and assigns appropriate resources for emergency and non-emergency service calls for assigned area of responsibility. Maintains logs and records of all activity as required. Provides support information to police officers, fire units, the general public and other public safety agencies as required.

· Answers telephone requests and/or radio calls for service. Assesses the nature of the
request, prioritizes requests/public safety needs and assigns/alerts appropriate 
resources.

· Operates automated data systems to retrieve information from local, state and federal
data centers.

· Maintains logs and records all requests for service as required for assigned area of
responsibility.

· Monitors status and locations of all emergency response equipment and building
security systems; determines readiness to respond to additional calls.

· Requests additional resources and mutual aid from other agencies, cities, sources, etc.,
as needed.

· Maintains and updates logs and other information such as street index, motor vehicle
repossession log, emergency resources files, etc., as required for assigned area of
responsibility.

· Performs all other related duties as assigned.

High School Diploma or GED

1 year experience in a position with high public contact requiring decision making and problem solving under stressful conditions.