Performs complex (mid-level) support work. The Specialist develops, implements, and administers the Cross Connection Control and Backflow Prevention Program (CCC-BPP). Work involves reviewing, examining, interpreting, and enforcing multiple, complex water protection regulations that govern cross-connections, backflow prevention, auxiliary and reclaimed water systems, water wells, and private fire hydrant systems. These programs are politically sensitive and impactful to the environment and public health and are in accordance with authority delegated by the Environmental Protection Agency (EPA) and Texas Commission on Environmental Quality (TCEQ). Works under limited supervision, with considerable latitude for the use of initiative and independent judgement.

• Coordinates and conducts inspections of commercial and residential buildings and sites to ensure compliance with City, State, and Federal regulations.
• Identifies areas of non-compliance and advises contractors, design professionals, owners, and other parties of non-compliance; negotiates resolutions; and initiates enforcement proceedings of water protection and cross-connection control issues of diverse scope and complexity.
• Interprets and explains City policies and procedures and provides technical information, training, guidance, and support to internal and external customers. Answers citizen and customer inquiries and complaints.
• Reviews plans, specifications, designs, and proposals with development representatives to achieve final plans in compliance with applicable regulations.
• Utilizes computerized software plan review programs and performs reviews of electronic or ink- or pencil-generated designs, drawings, and maps.
• Performs research and analysis of applications, contracts, schedules, and other records to determine impact on proposed designs; assesses compliance with applicable regulations; makes recommendations for plan changes; and provides approvals.
• Conducts and reports on investigations and inspections of multiple water protection ordinances that include backflow prevention, cross connection control-related activities, private fire hydrant complaints, auxiliary water systems, water wells, lake water protection, emergency incident actions, and other related events.
• Assists in case file preparation; initiates and participates in administrative, civil, and criminal enforcement proceedings; and provides testimony in legal proceedings for alleged violations of regulations.
• Participates in public outreach efforts, initiatives, task forces, and committees.
• Investigates water protection, backflow prevention, cross connection, private fire hydrant complaints, emergency events, incidents, actions, and other related situations.
• Develops applicable policies, procedures, and plans for this program to protect the City’s drinking water supply from potential contamination due to cross-connections and backflow (siphoning).
• Works with the Building Official to identify and notify customers lacking backflow protection required by the TCEQ or local plumbing code.
• Participates in area-wide meetings at the state level pertaining to cross-connection control.
• Prioritizes commercial and residential annual customer service inspections on a monthly basis for contract inspectors to obtain detailed supporting records of backflow devices including date of installation, model no., previous test results, number and types of notifications.
• Compiles statistical data from multiple sources and department databases including device tracking software, utility billing software, and inspection reporting computer-based records.
• Performs other duties as assigned.

• High school graduate or its equivalent.
• Minimum of three years in plan review, zoning administration, building code, code enforcement, or related experience.

• Customer Service Inspector (CSI).
• Class "C" Driver's License (Approximately 30% driving time in a company vehicle).
• Must be able to obtain a Texas plumbing inspector license within six (6) months of hire.
• Must be able to obtain a Texas Backflow Prevention Assembly Tester (BPAT) License within six (6) months of hire.
• Must be able to obtain certification from the International Association of Plumbing and Mechanical Officials (IAPMO) on the Uniform Plumbing Code or valid certification from the International Code Council (ICC) on the International Plumbing Code within six (6) months of hire.

• Associate's degree (A.A.) or 60 college hours in planning, public administration, geography, or related field from an accredited college or university, or technical school.
• Four years work related experience in plan review, zoning administration, building code, code enforcement, or related field. 
• Municipal (city, county, etc.) experience with an emphasis on planning and development operations.
• Backflow prevention and cross-connection control experience.
• Valid Class “C” Texas driver’s license or ability to obtain a Texas driver’s license within 90 days of hire.

• Knowledge of department administration and organization, departmental rules and regulations; city rules and regulations.
• Knowledge of cross-connection control and backflow prevention.
• Must be detail-oriented, and possess excellent customer service skills and phone etiquette.
• Knowledge and skill in Microsoft Office software, including Word and Excel.
• Ability to communicate effectively both verbally and in writing.
• Ability to follow detailed verbal and written instructions.
• Ability to communicate with other employees and the general public in a courteous and diplomatic manner.
• Skill in handling multiple tasks and prioritizing.