The City of Lakewood is dedicated to upholding City values to include: Performance Excellence, Leadership, Respect and Collaboration. Best fit candidates will demonstrate innovation, customer service, dedication, passion and engagement. All people, citizens and employees, will be treated with respect, relevance, and importance.
Apply by: Continuous
PAY RANGE: $19 - $22/hr
Provides support to the Heritage, Culture & the Arts Division by delivering excellent customer service to rental clients administratively as well as during private rental events. Provides event oversight for daytime and nighttime event rentals. Provides administrative support to Visitor Services Coordinator on a weekly basis. Supports the set-up, execution, oversight, and tear-down of festivals, amphitheater programs, community events as available.
SCHEDULE REQUIREMENTS
Event dates include but are not limited to:
Saturday, May 4
Saturday, May 18
Friday, May 31
Saturday, June 1
Friday, June 7
Wednesday, June 12
Wednesday, June 26
Wednesday, July 3
Saturday, July 6
Wednesday, July 10
Sunday, July 14
Wednesday, July 17
Saturday, July 19
Wednesday, July 24
Wednesday, July 31
Saturday, August 3
Sunday, August 11
Saturday, August 17
Saturday, August 24
Wednesday, August 28
Wednesday, October 2
Friday, October 4
Saturday, October 5
Sunday, October 6
Monday, October 7
Saturday, October 26
Sunday, November 3
Thursday, December 5
The City of Lakewood is currently recruiting variable employees for this position. A variable employee is an at-will employee who works in a seasonal or temporary capacity. Their work schedule is based on business need. This position would be a part-time non benefitted position.
MAJOR TASKS, DUTIES, AND RESPONSIBILITIES:
Rental Events
Provide excellent internal and external customer service.
Make situational decisions based on sound judgment during scheduled shifts.
Confirm that requested supplies and equipment are available for rentals as assigned.
Set up signs, tables and chairs for rentals and other meetings or events on an as needed basis. Serves as the main point of contact for nighttime and weekend rentals as assigned.
Responds to the shifting needs and priorities of the clients.
Cares for the historic structures and rental spaces.
Community Events
Set-up and strike/tear-down equipment including but not limited to tables, chairs, tents, temporary event fencing, trash cans, signage, and other supplies for the implementation of community events.
Serves as an on-site support staff person in the coordination of community events. Anticipates event operational needs and responds to requests and inquiries of event exhibitors, vendors, contractors, and suppliers as directed or appropriate.
Rental Program Administration
Schedule and conduct tours for prospective clients.
Process rental and community events payments in Rectrac.
Routinely respond to programmatic email.
Ordering marketing material reprints as needed.
Special administrative projects as assigned.
ORGANIZATIONAL RELATIONSHIPS
Supervision Received
Receives direct supervision from the Visitor Services Coordinator.
ESSENTIAL QUALIFICATIONS:
Education
High School Diploma
Criminal background check is required.
Experience
Customer service.
Working with equipment set up and take down or
Event production or
Hotel/banquet set-up experience.
KSA'S AND PHYSICAL/MENTAL REQS:
Email
MS Word
MS Excel
Adobe Writer
Rectrac
Ability to demonstrate appropriate organizational/interpersonal skills including working with people inside and outside of the City.
Ability to demonstrate good judgment/problem-solving skills in a creative and timely fashion.
Ability to work independently and as a member of a team.
Ability to effectively interact with a variety of staff and volunteers and with the public.
Ability to work long hours as required.
Ability to operate golf cart in a safe manner.
PHYSICAL REQUIREMENTS
Lifting and Carrying
Work involves lifting items that may weigh up to 60 pounds, pushing, climbing, bending, reaching, and moving about.
Post offer physical is required.
Pushing and Pulling
Work includes pushing tables, chairs, carts, and other items of varying weights; using assistance if needed.
Body Positions
Work involves moving about various facilities as well as climbing on ladders, bending and reaching to retrieve and move items and perform tasks. Bending, kneeling, stooping and moving about from location to location. Drives golf cart around sites.
Hearing
Must be able to respond to requests in person.
Vision
Uses vision to operate motorized vehicles and equipment, to read written materials and perform duties in a safe manner. Must read instructions, diagrams, equipment lists, etc.
MENTAL REQUIREMENTS
Mathematics
Use basic addition, subtraction, multiplication, and division.
Remembering
Must remember directions from supervisor and others.
Language Ability
Must be able to communicate verbally with a variety of people.
Reasoning
Must demonstrate sound decision-making ability regarding a variety of issues.
WORK ENVIRONMENT
Work is physical in nature.
Work involves frequent interruptions and shifting priorities.
Work is primarily performed outdoors with exposure to a variety of weather conditions.
EQUIPMENT USED
Drives golf cart.
Telephone
Ladder
Dollies and other wheeled moving devices.
Pay Range
$0.00-$0.00
Background and reference checks will be conducted for all regular and some variable/seasonal positions.