JOB
Agency Summary The purpose and mission of the Metropolitan Emergency Services Agency is to provide operation and management of the Division of Emergency Communications - 911 center, Division of Emergency Management, and the Division of Public Safety Communications - technology infrastructure to the City of Indianapolis and Marion County. The agency is able to do this by cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the constituents of Indianapolis and Marion County.Job SummaryThis position is responsible for participating in the administration of the division’s records request process. Incumbent in this position receives daily request for audio and CAD records from citizens and public safety agencies. Incumbent will utilize audio and CAD technology systems to research requests and conduct analysis for certification. Incumbent in this position will routinely provide sworn testimony for both civil and criminal judicial proceedings when ordered by a court of law. Incumbent in this position must be able to work independently under limited supervision. Incumbent in this position is on-call on a rotating basis. Position reports to the Admin Administrator. Equal Employment OpportunityThe City of Indianapolis Marion County is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.
EXAMPLE OF DUTIES
Key ResponsibilitiesProcesses audio requests when received utilizing record management processes and software applicationsRetrieve and research data from logging equipment and computer programs to create certified records using technology equipment and devices.Represents the agency in all courts of law, providing sworn testimony specific to audio and CAD records certification.Works with the Public Safety Communications Division to ensure technology is in operating order and communicates concerns and findings when applicableKeeps up to date on the use of the division's CAD, radio, telephony systems, policies, procedures, and directivesMust be able to comprehend and interpret FOIA (Freedom of Information Act) lawsMust maintain confidentiality at all timesThis list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time