The Emergency Awareness & General Law Enforcement Intelligence Center (aka E.A.G.L.E.) is to provide relevant real-time information to field officers responding to calls-for-service in order to improve their situational awareness. This policy addresses access, control and use of the Hobbs Police Department video camera network, including Police Department video cameras deployed in public places and camera footage sent to the E.A.G.L.E. from private businesses.

• This assignment is a non-sworn position. The selected candidate will work with certified sworn officers assigned to the Eagle IC, and report to the designated chain of command.
• Regular attendance is required to perform the duties of this position and shift work will be required. 
• Actively monitors calls-for-service and will identify potential calls where additional situational awareness could be provided prior to an officer’s arrival.
• Maintain situational awareness and availability while assisting an active call-for-service. 
• Conducts research on existing information sources (e.g. databases) to provide relevant information to officers responding to calls-for-service. The E.A.G.L.E. operator will provide this information based upon their observations, experience, and as requested. They are expected to use the most appropriate communication channel (e.g. police radio, MDT, Instant Message, telephone). 
• Document all call-for-services where an E.A.G.L.E. Operator was utilized for assisting responding officers. 
• Respond to internal and external requests for information and records from police, operational and administrative staff, citizens, news media, and other law enforcement agencies.
• The ability to view multiple monitors and multi-task. 
• Requires shift work, including nights, holidays and weekends.
• Subject to call-out in emergency situations
• Subject to court attendance. 

NON-ESSENTIAL DUTIESMaintains departmental equipment, supplies and facilities. Adheres to all universal bloodborne pathogen precautions. Follows, ensures, and/or attends, all scheduled training classes. Other duties as assigned.

Education and Experience:

Graduation from high school or GED equivalent. 

Two (2) years of previous investigation or law enforcement experience required.

Skills, Knowledge and Abilities: 

• Ability to establish and maintain effective working relationships with peers and supervisors; Ability to exercise judgment in evaluating situations and in making operational decisions; Ability to follow verbal and written instructions.
• Ability to analyze complex situations, problems and data, and use sound judgment in drawing conclusions and making decisions; Ability to comprehend and articulate complex facts and relationships in detail and to summarize and write clearly, concisely and legibly, and to testify in court in an objective, concise and professional manner; Ability to produce or obtain reports, graphs, charts, photographs of the evidence or exhibits; 
• Ability to effectively communicate orally and in writing; ability to maintain effective working relationships with fellow employees, supervisors, and the public.
• Ability to follow verbal and written instructions.
• Ability to meet the special requirements listed below.
• Skill in operation of listed tools and equipment.
• Ability to perform detailed work with a high degree of accuracy; Maintain flexibility and re-alter priorities in response to change; Interpret complex information; Work independently; Make oral presentations to individual or groups to provide information; Produces complex written documents.
• Knowledge in research, investigation and analytical practices employed in the acquisition and dissemination of criminal intelligence information; Principles and techniques of inductive and deductive reasoning; Business English, spelling, grammar and punctuation required to produce complex written documents.
• Working knowledge or familiarity of the following computer programs is preferred – Computer Aided Dispatch, Police Records Management, Microsoft, Excel, and Graphics programs.
• Ability to speak effectively in public and prepare documentation for dissemination.
• Information Technology (IT), Computer Skills, Basic Technology skills preferred, but not required.

 
TOOLS AND EQUIPMENT USED

Personal computer, police radio, cellular phone, first aid equipment, computer/keyboard, printer, photocopier, fax machine, telephone and office equipment.
 
LICENSING AND CERTIFICATIONS
 

• Valid State issued Driver’s License
• Residency requirement: residing within the five (5) mile planning radius of the city (exceptions to this rule can be made at the discretion of the Chief of Police). *See personnel manual for more details.
• Must maintain home telephone or cell phone.

 
SUPERVISION RECEIVED
 
Works under general supervision of the E.A.G.L.E. Sergeant.
 
SUPERVISION EXERCISED
NonePHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. The majority of the time, heavy physical activity is not required. While performing the duties of this position, the employee is frequently required to sit, run, lift, talk and hear. The employee is routinely required to stand, walk, use hands to finger, handle, and feel objects, tools, and controls; reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, taste and smell. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Minimum vision abilities set are as follows: uncorrected distance vision should be no more than 20/100, correctable to at least 20/30; near vision correctable to at least 20/40; color vision correct reading of at least nine or more of the first thirteen plates of the Ishihara test; depth perception should be sufficient to demonstrate normal stereo depth perception with/without correction to the standard-100 ARC seconds. Minimal hearing acuity should be the average hearing level at the test frequencies, 500, 1000, and 2000 Hz will not exceed 25dB in either ear, and no single hearing level will exceed 30dB at any of these test frequencies in either ear. Hearing loss at 3000Hz will not exceed 40dB HL in either ear.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
 
While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee occasionally works in high, precarious places; and with explosives and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, extreme cold, extreme heat and vibration.
 
The noise level in the work environment is usually quiet while in the office, and moderately noisy while in the field.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.