Under regular direction and in compliance with standard operating procedures and policies, develops, prepares, and presents wildlife education and conservation programs to all age groups both on and off Zoo grounds. Demonstrates/possesses comprehensive classroom management skills. Communicates frequently with parents, schools, Zoo guests, and volunteers. Presents education animals in an informative manner. Registers participants for courses/programs, tracks participant registration and payments and utilizes online surveys for post visit evaluations from participants. Responsible for learning and operating sophisticated software programs and hardware including distance learning video-conferencing equipment, interactive displays, email, social media, computer communication, and other electronic equipment. Assists in the development and training with instructional manuals for docents, interns, and volunteers. Serves as a lead for certain programs and cross-trains in all areas including, but not limited to home school, distance learning, family programs, zoo-mobiles, Nature Play initiative, or birthday parties. Participates in animal training in conjunction with the Zookeeper assigned to education animal care. Implements operant conditioning techniques with supportive documentation. Maintains the cleanliness and appearance of the Zoo education building. Assists with organizing special events. Works evenings and/or weekend days.

Perform other duties as assigned.

Primary Work Location: Office and classroom environment, off-grounds (zoo-mobiles, nature hikes), and outdoors (Zoo Camp and classes).

Protective Equipment Required: Mask, goggles, and gloves.

The City of Greenville is an Equal Opportunity Employer. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Prospective and current employees should contact Human Resources to request an ADA accommodation.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.