3 Telecommunicator Jobs in Greenville, NC
City of Greenville, NC Government is Hiring a Telecommunicator Near Greenville, NC
FLSA Status: Non-ExemptThis is a continuous posting and may close at any time.Examples of Duties
- Receives routine and emergency calls and personal requests for assistance concerning criminal offenses, civil processes, and other matters involving public safety.
- Enters calls for service into a computer-aided dispatch computer.
- Operates two-way radio to maintain contact with police cars and other law enforcement units.
- Dispatches Police, Animal Protective Services, and monitors Fire/Rescue Officers.
- Maintains current the location of officers to assure their safety.
- Monitors National Weather Service reports and N.C. State Highway Patrol.
- Dispatches personnel to answer requests for assistance.
- Maintains radio contact with Pitt County Sheriff's Department, county police, East Carolina University, Public Safety, Pitt County Fire Control, Greenville Fire/Rescue, and the City's Recreation and Parks, Public Works, and Engineering departments.
- Receives calls on alarms from monitoring stations of business alarms within the City.
- Provides information concerning locations of neighborhoods, businesses, roads, and streets.
- Operates computer terminal connected to the Division of Criminal Information and National Crime Information Center to obtain necessary information.
- Maintains various communications logs and telephone requests for service.
- Monitors traffic cameras located throughout the City.
- Monitors City Hall and Greenville Police Department's building security system to include monitors located in the parking lots of both buildings.
- Answers and fills out tip sheets from Crime Stoppers calls.
- Maintains daily duty work log containing necessary operating information.
- Operates personal computer and computer terminals as needed.
- Performs other related duties as assigned.
- High school diploma or GED, supplemented with some training in the use of communications equipment; and
- Six months to one year of experience in dispatching, conducting radio communications, providing customer service to the general public, or in a related field;
- Emergency communications experience preferred.
- the City streets, location of neighborhoods, and general layout of the City.
- the operation of a two-way radio communications system and related Federal Communications Commission regulations.
- receive and understand auditory information from citizens and other public safety entities requesting public safety services or assistance as well as to provide telephone support;
- accurately transmit radio communications;
- assess people and situations and use sound judgment in decision-making;
- elicit information from distressed or confused persons necessary for the proper dispatch of police or emergency vehicles;
- speak clearly, distinctly, and politely;
- remain calm and effective under heavy workloads and in emergencies;
- operate assigned equipment and type accurately at an average rate of speed;
- make sound, independent judgments with respect to the police's responsibility to respond based on the Police Department's operations manual;
- learn radio communications code signals and information contained in the Police Department's operations manual;
- obtain Division Criminal Information (DCI) operator certification after hire within a timeframe established by the supervisor;
- deal courteously and tactfully with the public;
- establish and maintain effective working relationships with other employees.
- Must have the ability to type clearly at a rate of at least 35 words per minute.
- Must be willing and able to work rotating 12-hour day or night shifts or permanent 12-hour day or night shifts. Rotating shifts to include 2 weekends per month. This position is required to be staffed 24 hours a day, 365 days a year, including holidays. You may be required to be on duty for an extended period of time during catastrophic, weather, or unplanned large-scale events.
- Eligible candidates must submit to an interview process, job simulation testing, background checks, psychological exam, polygraph exam, medical exam, and drug screen.
The City of Greenville offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Employees in designated part-time positions may participate in some of the benefit programs offered to regular full-time employees.
Visit the City of Greenville Human Resources Website for a more in depth summary of our benefits.
Closing Date/Time: Continuous
Job Summary
Full Time
Transportation
$46k-56k (estimate)
05/24/2024
07/13/2024
greenvillenc.gov
GREENVILLE, NC
500 - 1,000
1774
Private
WAYNE HOLLOMAN
$10M - $50M
Transportation
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The job skills required for Telecommunicator include Law Enforcement, Customer Service, Public Works, etc. Having related job skills and expertise will give you an advantage when applying to be a Telecommunicator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Telecommunicator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Telecommunicator positions, which can be used as a reference in future career path planning. As a Telecommunicator, it can be promoted into senior positions as a Campus Police Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Telecommunicator. You can explore the career advancement for a Telecommunicator below and select your interested title to get hiring information.
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