The purpose of this job is to manage projects and technology systems to perform assessments, deduct metrics about performance, evaluate trends and mitigate risks to avoid potential problems by determining and implementing system/process improvements. Possesses knowledge of departmental processes, workflow and comprehensive knowledge of departmentally developed information systems and systems infrastructure is required. Some positions may supervise.

• Supervises support staff, delegates work, and assigns priorities
• Develops operational programs, procedures, communications and reports related to Development Center activities
• Administers and coordinates information systems used by Development Center staff
• Facilitates the department’s production of data necessary to achieve department objectives and to ensure that reporting needs can be met effectively and efficiently
• Works with IT staff, personnel in other departments, and vendors to develop new systems, resolve system problems, plan and schedule technology installations and insure compliance with City-wide technology standards
• Designs documents, forms and reports; develops and implements new procedures to improve record keeping and productivity
• Assesses existing workflow and provides recommendations to improve programs, workflow, and existing procedures
• Compiles and analyzes data for purposes of managerial decision making
• Conducts special studies and administrative research of departmental operations and systems, for planning, budgeting and evaluation purposes.
• Maintains hardware and software inventory 
• Prepares user manuals and procedures related to information systems and conducts training for department users in systems use and enhancements
• Serves as a liaison between Development Center and other City operations and acts as IT liaison for Department 
• Serves on various committees and management teams as assigned
• Performs related work as required

• Bachelor’s degree from an accredited college or university in Information Technology, Business Administration, Public Administration or a related field

• At least three (3) to five (5) years of progressively responsible professional experience in information technology systems or related work experience

• Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities

• Medical, Dental, and Vision starting on Day 1
• 6% employee 401a contribution with employer matching (6% or 7% based on bargaining unit)
• Employee & Employer contributions to Retiree Health Savings Account
• Voluntary benefits such as term life insurance, flexible spending accounts, accidental insurance, disability insurance, and deferred compensation plan options
• Twelve Paid Holidays
• Paid Vacation and Sick Time
• Paid parking (if applicable)
• Employee Home Ownership Incentive
• Tuition Reimbursement and professional development opportunities
• Paid Parental Leave
• Employee Assistance Program with free mental health counseling
• Comprehensive Wellness program with a health and wellness incentive
• Employee Discounts and Perks