Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.
 
JOB OBJECTIVES
Under general supervision, to observe and supervise the activities of patrons participating in recreation program activities, to prevent accidents and enforce regulations; to provide emergency medical treatment including CPR and first aid; to assist in the maintenance of facilities and equipment; and to perform a variety of tasks relative to assigned area of responsibility.

SUPERVISION RECEIVED AND EXERCISED
Receives immediate supervision from higher level staff.
ESSENTIAL JOB FUNCTIONS
The following tasks are typical for positions in this classification. Any single position may not perform all of these tasks and/or may perform similar related tasks not listed here.

1. Assist in implementing a wide spectrum of activities, classes, seasonal community events, and recreation activities for children, adults, families and/or older adults.
2. Open the assigned program area on time, perform a general inspection and ensure area is safe for use; report any damage or disrepair to Supervisor.
3. Check in participants and verify registration.
4. Check out equipment for participant use and return to proper storage area upon its return. Report any lost or damaged equipment to Supervisor at the end of shift.
5. Respond to emergencies and report all incidents/accidents to Supervisor, immediately, and complete necessary forms.
6. Set up, organize, and monitor play. Ensure all participants have an opportunity to participate. Inform and enforce building and/or park use, rules, playtimes, etc.
7. Evaluate programs; make recommendations for improvement.
8. Clean up the activity area and return equipment to proper storage areas, turn off all equipment, lights, and properly secure storage areas and assigned work area at the end of work shift.
9. Greet the public; provide information and assistance regarding schedules, registration, program descriptions and other general information over the phone and in person.
10. Perform light custodial duties, such as: sweeping, wiping, and mopping floor, picking up litter and restocking restroom supplies.
11. Provide excellent internal and external customer service. Create a positive experience for customers through professional and courteous behavior.
12. Practice safe work habits and contribute to the safety of self, co-workers, and the general public.
13. Respect diversity in the workplace.
14. Contribute to a positive work environment.
15. Maintain regular, predictable attendance and punctuality.
16. Perform other directly related duties consistent with the role and function of the classification.

QUALIFICATIONS

Knowledge of:
Methods and techniques of first aid and CPR.
Effective oral and written communication skills.
Ability to implement and direct activities, with limited direct supervision.
Basic operations, services and activities of the City’s recreation programs.
Principles and practices of customer service and public relations.
Appropriate safety precautions and procedures within the area of assignment.
Pertinent Federal, State and local codes, laws and regulations.
Ability to:
Enforce applicable rules and regulations of the City recreation programs.
Respond to emergency situations and administer first aid and CPR as necessary.
Respond to requests and inquiries from the general public.
Communicate clearly and concisely, both orally and in writing.
Understand and carry out oral and written instructions.
Establish and maintain effective relationships with those contacted in the course of work
Education and Experience Guidelines
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
 
Education:
Equivalent to completion of the ninth grade.
 
Experience:
One year of recreation experience is desirable.
 
License or Certificate
Possession of, or ability to obtain a CPR/First Aid certification prior to program commencement.
May require the ability to possess and maintain a valid Oregon driver’s license.
 Preferred Qualifications: 
Bilingual in English/Spanish Language strongly preferred.
 PHYSICAL DEMANDS AND WORKING CONDITIONS
The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.
Environment: Incumbents are required to work in a dynamic public setting that is often busy and loud and may be exposed to inclement weather conditions, potentially uneven terrain, stairs, and typical hazards found in park and open space areas. In this role, individuals will engage with and supervise a broad spectrum of the public, including children of various ages and maturity levels. Positions in this classification work with the general public and may occasionally deal with distraught or difficult people.
Mobility: Incumbents are required to perform emergency lifesaving functions such as first aid or CPR. Must possess the mobility to stand, sit, stoop, kneel, reach, bend, climb, push, pull, carry, and lift materials and equipment; finger dexterity is needed to access, enter and retrieve data using a computer keyboard, multi-line phone system, mobile communication devices and to operate office equipment.
Vision, Hearing and Communication: Vision and hearing must be sufficient to see and hear adults and children in crowded and noisy conditions and/or situations; vision sufficient to read printed documents and computer screens. Speech adequate to communicate recreation rules with patrons and to effectively communicate with co-workers.
Tools and Equipment Used: In the performance of job duties, the incumbent may use the following tools and/or equipment: multi-line phone system, computers with department specific software, copy and fax machines; mobile smart devices; cleaning chemicals & supplies; basic hand tools; and other related tools and equipment. Ability to use appropriate personal protective equipment such as gloves, safety glasses and ear protection in the performance of essential functions of the position.