JOB
Actively supports and upholds the City's stated mission and values. Under supervision of a Police Sergeant, Police Aides help investigate traffic incidents, community care-taking functions, and other low-priority calls for service that sworn police officers typically handle. The Police Aide is distinguished from the Police Officer by the fact that the Police Aide in not a sworn officer, does not carry a firearm, has no power of arrest, and does not initiate sworn police (criminal) enforcement activities (e.g. suspicious person or suspect contact, traffic stops, code 3 driving, and response to in-progress crimes). The Police Aide wears a uniform that is distinctively different and is assigned to drive a specially marked vehicle. ADMINISTRATIVE DUTIESSupervisory: This job does not have formal supervisory responsibilities.Budgetary: This job does not have budgetary responsibilities but carries out day-to-day activities within approved budget.Strategic Planning: This job does not have strategic planning responsibilities but carries out day-to-day activities in order to reach the stated goals and objectives.Policies/Procedures: This job carries out day-to-day activities in accordance with established policies and procedures.Compliance: This job carries out day-to-day activities in accordance with Federal, State, and Local laws, rules, and regulations as well as City policies and procedures.Council Communications: This job carries out day-to-day activities in accordance with Council's adopted priorities and direction.Reporting: This job has partial responsibility for reporting to Federal/State/Local agencies (gathers information, completes reports, and assists in addressing discrepancies in reporting).
EXAMPLE OF DUTIES
EXAMPLES OF THE WORK PERFORMED (ILLUSTRATIVE ONLY)Provides excellent customer service to both internal and external customers.Maintains high level of confidentiality in all areas of responsibility.Operates marked motor vehicle, driving to dispatch-based calls for services, conducts investigations, and writes thorough reports.Identifies and safely removes or arranges for the removal of road hazards.Keeps dispatch personnel advised of call progress during and after calls for service.Take informational reports, including those for lost property, found property, civil matters, abandoned vehicles, animal pick-ups, and public accidents.May be called upon to testify in court hearings for civil or criminal prosecution cases.Refers citizens to the appropriate agency for matters that exceed the scope of responsibility for Police Aides.Conducts basic research using criminal databases to assist sworn officers in investigations and court cases.Respond to less-serious traffic related issues; private property collision; motorist assistance (car trouble); towing services (abandoned vehicles, collisions, and snow tows); and traffic direction at collision scenes, fires, and during snow-play congestion.Conducts vehicle accident investigation, including measuring distances, making necessary calculations, drawing diagrams, coordinating accident scenes, and issuing citations.Assist with the restoration of minor traffic scene incidents to normalcy by removing damaged vehicles through contracted towing services and performing accident cleanup of area, ensuring safe continued use of traffic byways.May provide traffic control assistance to regular officers as assigned or needed in connection with special or emergency situations.Assists stranded motorists in gaining access to locked vehicles through locksmith services or, for vehicle repair needs, contacting contracted tow services for safe vehicle removal/transport.Investigates abandoned vehicles to determine ownership and provides for the safe and legal removal of abandoned vehicles; completes necessary paperwork for vehicle abandonment procedures.Conduct proactive public services such as residence and business checks, parking violations, missing person searches, and deploying the radar trainer, decoy car, and sign boards to trending hot spots.Completes routine daily reports in a thorough and complete manner according to established reporting standards of the Flagstaff Police Department.Safely carry, and when necessary operate, civilian model taser and/or pepper spray in accordance with defensive tactics training guidelines.Participate in community service and education activities in connection with promotion of police programs.Attends ongoing training as part of performance development plan created with supervisor.Reports any suspicious activities to commissioned officers.Recognizes calls for service that require intervention of commissioned officers, and involves officers in a timely manner to resolve issues of great complexity or high level of risk.Performs a variety of administrative duties as part of regular work responsibilities, or for special requests as assigned by supervisor.Other duties as assigned.
SUPPLEMENTAL INFORMATION
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES (ILLUSTRATIVE ONLY)Ability to communicate with internal and external customers clearly, concisely, tactfully, and effectively both orally and in writing.Ability to provide excellent customer service in an environment often defined by the effects of emotionally charged emergency calls for service.Ability to work independently, exercise good judgment under stressful conditions, and multi-task in a fast-paced environment.Ability to operate computer based systems and hardware needed to complete routine reports.Ability to establish and maintain effective, professional relationships with customers, co-workers, and all cooperating groups.Ability to work within chain of command structure.Ability to work varying shifts including days, evenings, nights, weekends, and holidays. PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENTWhile performing the duties of this job, the employee is frequently required to use hands to finger/handle/feel; reach with hands and arms; talk or hear; taste or smell. The employee is regularly required to stand; walk; sit; climb or balance; and the employee is occasionally required to stoop, kneel, crouch, or crawl.The employee must occasionally lift and/or move up to 100 pounds.Vision requirements for this position include close vision; distance vision; color vision; peripheral vision; depth perception; and the ability to adjust focus.Working conditions include frequent exposure to outdoor weather conditions; regular exposure to work near moving, mechanical parts; and occasional exposure to work near fumes or airborne particles, and toxic or caustic chemicals.The noise level in the work environment is usually moderate.