This requisition expires on May 16, 2024 but may close earlier if the position is filled prior to the expiration date. 
Responsible for providing excellent customer service, completing registrations, extensive cash handling, supervising the activities in the building and assisting at other recreation facilities and other divisions within the departmentEssential Functions:

• Answers telephone, check messages, and return phone calls
• Greets ALL Customers as they enter the building with excellent customer service
• Registers participants for department's programs in CivicRec Software.
• Performs cash handling duties
• Monitors building rentals, assists with clean-up and reports any damages or defaults in contracts
• Helps to insure overall appearance of facility is in proper order at all times.
• Explains different activities options, rules and benefits of each
• Is familiar with and enforces facility's rules
• Sets up tables, chairs and other equipment as needed for classes and/special events
• Records hourly facility attendance and class attendance in daily log book
• Completes administrative duties as assigned
• Familiarizes self with facility programs and assists instructors as needed
• Assists with birthday parties, childcare, programs and special events as needed.
• Assists in monitoring and directing volunteers and community service workers as needed
• Cleans facility as needed including assigned daily and weekly cleaning duties
• Monitors facility during free play and classes
• Assist in birthday party, special event, and rental coverage on weekends as needed.
• Assists other recreation centers, athletics, tennis center, and youth/teen services with desk coverage, programs and special events.
• Drives PARD vans or chaperones for designated trips.
• Maintains regular and punctual on-site attendance.

Additional Duties:

• Performs other duties as assigned

Minimum Qualifications / Acceptable Equivalency:

• At 18 years of age
• High School diploma or GED equivalent

• Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job

Core Competencies:

• Ability to communicate effectively both verbally and in writing
• Ability to form and maintain effective relationships with coworkers and customers
• Ability to understand and follow written instructions
• Ability to learn and perform basic maintenance functions
• Some ability to prepare and maintain reports
• Good ability to motivate participants of all ages

Preferences:

• Bilingual in Spanish and English
• Prior recreation experience
• Prior customer service experience
• 3-6 months of college courses in recreation or education field
• Cash handling experience--to include using a cash register, processing credit cards, cash reconciliation and deposits.
• Experience using CivicRec or Rec1 registration and booking software

Conditions of Employment:

• Must have and maintain a valid Class “C” Driver’s License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver’s license and state required minimum automobile liability insurance within 90 days of hire per state law)
• Must pass a drug test, driver’s license check, criminal history background check and social security number verification
• Must obtain First Aid and CPR certifications within 30 days of employment
• Must attend and successfully complete the City's Defensive Driving Course (DDC) as soon as possible after employment (if required to drive City vehicle or personal vehicle for City business)
• Required to work various afternoon, evening, and weekend shifts
• Must pass a physical examination

Physical Requirements:
Overall Strength Demands: The bold and italicized word describes the overall strength demand of the functions performed by the incumbent during a typical workday.

• Sedentary – lifting no more than 10 pounds
• Light – lifting no more than 20 pounds; carry up to 10 pounds
• Medium – lifting no more than 50 pounds, carry up to 25 pounds
• Heavy – lifting no more than 100 pounds, carry up to 50 pounds
• Very Heavy – lifting more than 100 pounds, carry more than 50 pounds

Physical Demand Codes:  The following describes if the incumbent is expected to exert the following physical demands during a typical workday and the overall frequency.
Codes for “how often”:
Y = Yes
N = No
E = extensive (100-70%)
M = moderate (60-30%)
I = infrequent (20-10%)
A = almost never (<10%)
 
Task: Code:

1. Standing: E
2. Sitting: I
3. Walking: E
4. Lifting: M
5. Carrying: M
6. Pushing/Pulling: M
7. Overhead Work: I
8. Fine Dexterity: I
9. Kneeling: M
10. Crouching: M
11. Crawling: M
12. Bending: M
13. Twisting: M
14. Climbing: M
15. Balancing: M
16. Vision: E
17. Hearing: E
18. Talking: E
19. Video Display: I
20. Other:

 
Machines, Tools, Equipment and Work Aids:
The essential functions of this position require the daily use of driving a 15-passenger van.
Requires lifting and use of chairs, tables, coolers, canoes, kayaks, mountains bikes and other equipment as needed.
 
Environmental Factors:
The essential functions of this position are performed the outdoors under extreme heat conditions.
 
This job description is not an employment agreement, contract agreement, or contract. Management has exclusive right to alter this job description at any time without notice.