Department of Leisure Services

Job description statements are: intended to describe the general nature and level of work being performed by employees assigned to this job title; not an exhaustive list of all responsibilities, duties, and skills required; and subject to change, as approved by the City Manager.

Job Summary

Employees in this class are under general supervision. Work is performed marketing and promoting materials, programs, events, classes, and activities for all divisions of the department, including design and production of publications, advertising and promotional plans; planning special functions and activities; maintaining content of the department website and webpage design; managing social media pages and content; designing and distributing publications including graphics, photographs, written story content for flyers, brochures, newsletters, and Leisure Life magazine. Executes a variety of clerical duties, meeting and serving the public, processes payments for classes and programs.

Examples of work performed: understand the concept of branding, in creating promotional materials, webpage design, desktop publishing/graphic design for visual displays and social media; coordinates and manages all social media pages and content; takes photographs and creates videos and slide presentations for promotional and marketing purposes; greets and provides information to the public; answers telephones, routing calls appropriately; assists in processing deposit refunds for customers; receives and processes mail; processes customer applications, registrations, and reservations for all department activities; accurately accounts for all receipts and funds; assist with special events as assigned; performs related work as required.

Required Knowledge and Abilities

Knowledge of Microsoft Office software suite

Knowledge of online communications including social media platforms

Knowledge of public relations and customer service skills, with emphasis on pleasant and courteous telephone and interpersonal demeanor

Knowledge of journalism ethics and standards

Knowledge of modern office practices, procedures, and equipment

Knowledge of modern office practices, procedures and equipment including applicable computer operations

Knowledge of basic cash receipting and balancing

Ability to participate in department functions and events

Ability to create social media content, maintain and keep current social media pages

Ability to communicate effectively orally and in writing

Ability to keep records and create reports

Ability to understand and follow oral and/or written instructions

Ability to establish and maintain an effective working relationship with co-workers and the public

Essential Functions

Duties performed primarily in an office environment, involving sedentary work. Must be able to use a variety of office equipment including computers, telephones, copy and/or fax machines, etc. Must be familiar with and capable of photographing a variety of subjects, actions, and locations. Occasionally requires working in an outside environment. Occasionally requires lifting/maneuvering objects weighing up to fifteen pounds.

Qualifications

High school diploma or equivalent required. The preferred applicant for this position will have a college degree in Communications, Marketing, Public Relations or a related field; experience in marketing, journalism, or publishing; and experience in customer service work involving considerable contact with the public.

Full Time Benefits Summary

Medical
Dental
Vision
Paid Life Insurance
Health Savings Account
Flexible Spending Account
Voluntary Benefits
Pension and 401k Retirement Savings
Paid Holidays
Paid Sick time

City of Cookeville is an Equal Opportunity Employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please contact the Human Resources department at (931) 520-5289.

Must be able to pass limited background check.