Description / Position Overview

We are seeking a dedicated professional to join our team. In this role, you will be responsible for providing administrative support across various HR systems, such as PeopleSoft, Origami, Laserfische, E-Verify, and NEOGOV. This position primarily focuses on risk management (workers’ compensation, property, and liability) administration, aiding in the efficient functioning of Human Resources programs that support City departments. Secondary responsibilities include supporting functions in HRIS systems, benefits, employee safety programs, compensation programs, organizational development initiatives, recruiting processes, processing employee paperwork, leave administration, records retention, on and off-boarding, and ensuring compliance with all regulations, policies, and procedures.

• Process employee actions with proper coding and field completion primarily for risk management, including entry of risk inquiries from employees and citizens
• Provide departments, employees, and citizens with required information as it pertains to risk management programs
• Contribute to operational efficiency and an improved employee experience
• Respond to a high volume of customer phone calls, emails, and in-person inquiries
• Perform a variety of administrative duties associated with automated and manual recordkeeping
• Process employee transactions using PeopleSoft and NeoGov
• Review all information entered by users for accuracy; assist with training as needed
• Complete initial reports and intake documents, explain risk management information, initiate processes, and provide information to the team and/or the supervisor
• Create queries on demand, process daily, weekly, quarterly, and annual queries and reports
• Serve as a liaison for employment services and risk management for customers and managers via phone, email, and walk-ins
• Advise HR managers, hiring supervisors, and managers on HR projects, programs, and hiring processes to ensure policies and procedures are followed
• Use SharePoint to maintain all HR documents and update pages on the Intranet Assist with projects and special assignments as needed

Successful candidates will have

• A high school diploma or GED
• Three years of full-time human resources or customer service experience

Ideal candidates will also have

• Some college-level coursework in human resources
• Has an aPHR, PHR, or other specialized human resources training
• Experience using Origami Risk
• Experience using NeoGov
• Experience using PeopleSoft HR
• Proficiency using Microsoft Office, especially Excel

Additional Information

The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments including: shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back.
NOTE: This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position.
The City does not sponsor applicants for work visas. If hired, you will be required to provide proof of your eligibility to work in the United States.
Apply to Join Our Team

• Please visit Colorado Springs Jobs and click on ‘Apply for a City Career’ > ‘City Career Postings – Apply Now’ button to complete an online application. All job applicants will need to create a new login and online application (unless you already have a NEOGOV/governmentjobs.com user ID and password).
• Completing your application in full, including the entire work experience section, will assist Human Resources (HR) in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided.
• Applicants may redact information from their resumes, certifications, transcripts, or any other additional application materials that identify the applicant’s age, date of birth, or dates of attendance at or graduation from an educational institution.
• Our NEOGOV application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes, you may submit another application prior to the position’s closing date and time listed in the job posting. HR will review the last application you submit for a position.