DESCRIPTION OF WORK:

Under direction of the Technology Director, supports users in the operation of City-owned technology products in a network environment including cabling, server, network communications, and maintenance of the City’s computers.

DUTIES:

Essential Duties are: Installs cables, software and hardware products and upgrades; monitors network and other infrastructure components of wide and local area networks; assists in the resolution of problems with the implementation, operation, and maintenance of hardware and software; provides one-on-one and group training for user questions. Other duties as assigned.

QUALIFICATIONS:

Knowledge of Operating Systems (Windows 10/11, Windows Server 2016-2022 etc.); network topologies and protocols (TCP/IP, etc); principles and concepts of hardware and software installation; skill and ability to troubleshoot many situations logically; concepts of modern office practices, procedures, and equipment; oral and written communication skills to enable communication with non-technical staff; correct English usage, spelling, grammar and punctuation; interpersonal skills including professionalism, tact, courtesy, and patience.

EXPERIENCE AND TRAINING:

High school diploma; classroom training in a technology-related major study; hands-on computer, peripheral, and network component use for hardware and software installation.

Job Type: Full-time

Pay: $17.00 - $25.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Relocation assistance
• Retirement plan
• Tuition reimbursement

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call

Experience:

• Network support: 1 year (Preferred)
• Windows: 1 year (Preferred)

Ability to Commute:

• Colby, KS 67701 (Required)

Ability to Relocate:

• Colby, KS 67701: Relocate before starting work (Required)

Work Location: In person